What are the responsibilities and job description for the Shift Manager position at Leo's Market and Eatery?
Company: Leo’s Market and Eatery
About Us: Leo’s Market and Eatery is a leading provider of freshly made food items and convenience items, dedicated to serving our community with quality products and exceptional customer service. We strive to create a welcoming environment for both our customers and team members.
Position Overview: We are seeking a motivated and reliable Shift Manager to join our team. The Shift Manager will be responsible for overseeing the daily operations of the convenience store during their designated shifts. This individual will play a key role in ensuring excellent customer service, maintaining store cleanliness, managing inventory, and supervising staff.
Key Responsibilities:
- Supervise and coordinate the activities of store employees during assigned shifts.
- Ensure that all customer inquiries and concerns are addressed promptly and professionally.
- Maintain a clean and organized store environment, including restocking shelves and cleaning equipment.
- Monitor inventory levels and place orders for merchandise as needed.
- Train and develop team members to deliver exceptional customer service and uphold store policies and procedures.
- Handle cash transactions and reconcile cash drawers at the end of each shift.
- Prepare daily sales reports and communicate any issues or discrepancies to management.
- Enforce store policies regarding safety, security, and cleanliness.
- Collaborate with management to implement strategies for increasing sales and improving store efficiency.
Qualifications:
- Previous experience in a retail or customer service role, preferably in a supervisory capacity.
- Strong leadership skills with the ability to motivate and mentor team members.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask in a fast-paced environment.
- Basic math skills and proficiency in handling cash transactions.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Knowledge of inventory management practices is a plus.
Benefits:
- Competitive hourly wage
- Opportunities for advancement within the company
- Employee discounts on food items
- Flexible scheduling options
- Supportive and collaborative work environment
If you are a dedicated individual with a passion for delivering outstanding customer service, we encourage you to apply for the Shift Manager position at Leo’s Market and Eatery. Join our team and be part of a company that values its employees and strives for excellence in everything we do.
How to Apply: Please apply at Yourleos.com. We look forward to meeting you!
