What are the responsibilities and job description for the Swing Manager position at Leonard Management/McDonald's?
Job Details
Description
Position Summary
A Swing Manager leads employees during a shift to provide fast, accurate, safe and friendly customer service.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions
- Lead shifts of crew members, supervisors and other employees to provide quality food and beverage products.
- Ensure customers’ orders are accurate and served in a timely manner.
- Prepare food and beverages in accordance with prescribed safety guidelines.
- Monitor and guide performance of crew members.
- Provide excellent customer service.
- Oversee cash handling and credit card transactions completed during shift.
- Count cash in drawers and fill change counter.
- Inventory management.
- Working as a team to meet sales goals.
- Ensure all company standards are being met.
- Adhere to all safety guidelines.
- Ability to work varying hours and days, including holidays.
- Other duties as assigned.
Education
- N/A
Experience
- Supervisory experience preferred.
- Prior work experience in a restaurant setting is preferred, but not required.
- Prior experience handling cash and credit card transactions is preferred, but not required.
Certificates & Licenses
- OTP1
- Food Safety Certification/ServSafe
- Graduation from Leadership Training (LT)
- All Area Management Certifications
- Shift Management Certifications
Other Requirements
- Ability to communicate in English both verbally and in writing.
Work Environment
Work is performed in a variety of conditions and locations in addition to a standard office environment. Exposure to hot (up to 120 degrees Fahrenheit) and cold (down to 0 degrees Fahrenheit) for short periods of time (and with appropriate protective equipment) may be experienced. Exposure to humid and wet environments is also anticipated. Moving from job site to job site may require the ability to bend, crawl and climb safely. The work environment frequently requires exposure to mechanical and electrical systems and equipment.
Other Physical Requirements
Must be able to be mobile for the duration of a shift. This position does require lifting up to forty (40) pounds, reaching and verbal interactions with customers.
Equal Opportunity and Affirmative Action Employer
Leonard Management, Inc. is an equal opportunity and affirmative action employer. Leonard Management, Inc does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
This job description reflects management’s assignment of essential functions. It does not restrict the tasks which may be assigned nor is it considered a contract of employment overriding at-will employment.
Qualifications
