What are the responsibilities and job description for the Sales Specialist position at Leonard Truck Outfitters?
Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Truck Outfitters is a manufacturer and distributor whose product lines include storage buildings, cargo and utility trainers, truck covers, truck and van accessories, carports, playhouses, chicken coops, and dog houses. We serve our residential, commercial, fleet, and government customers through our 150 retail store locations in eighteen states, supported by our corporate offices (in Mount Airy, NC, and Cobden, IL), distribution centers, and strategically located manufacturing facilities.
Job Summary:
The Service & Sales Specialist has operations in the U.S., and has overall responsibility for engaging customers and driving sales. This position reports directly to the Store Manager and does not have direct reports.
Job Responsibilities:
- Engages with customers to showcase buildings, trailers, truck accessories, and store products.
- Conducts needs assessments to understand customer requirements and offer tailored solutions.
- Guides customers through the sales process, from consultation to final purchase, ensuring satisfaction.
- Develops deep product knowledge to provide expert recommendations.
- Meets or exceeds monthly sales targets through effective customer engagement and follow-up.
- Assists with maintaining the sales lot, ensuring products are displayed attractively and are accessible.
- Acts as Manager on Duty (MOD) when scheduled, handling operational and customer service needs.
- Installs aftermarket automotive parts and accessories, including bed liners, trailer hitches, running boards, LED lighting, and more.
- Conducts pre- and post-installation quality checks.
- Troubleshoots and resolves installation issues.
- Provides advice and recommendations on accessory selection and installation options.
- Maintains a clean and organized workspace.
- Completes accurate work orders and invoices for all installations.
Other Duties:
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Competencies (skills, knowledge, and abilities):
- Must be able to PASS a background and a drug test.
- Proven experience in sales and installation, preferably in automotive or construction-related industries.
- Strong communication and interpersonal skills for building customer relationships.
- Advanced mechanical skills and knowledge of aftermarket automotive parts and accessories.
- Self-motivated and goal-oriented with excellent problem-solving skills.
- Proficiency with basic computer programs.
- Strong organizational skills and attention to detail.
- Valid driver’s license.
Education/Experience Requirements:
- High School Diploma or GED (required)
- Previous experience in automotive parts installation, sales or related roles.
Travel:
- This position does not require travel.
What does Leonard Offer?
- Competitive salary compensation.
- Competitive benefits package.
- 401K with a Company match.
- Paid days off: holidays and vacation.
- Continuous training and growth opportunities to build your career with Leonard.
Physical Requirements:
- Ability to lift heavy objects, up to 50 pounds, such as automotive parts or tools.
- Physical stamina to stand, bend, and kneel for extended periods.
- Ability to work in awkward and cramped positions.
- Manual dexterity and hand-eye coordination for precise installation of parts.
- Ability to repeat the same or similar movements.
- Good vision, including depth perception for accurate vehicle operation.
- Ability to work in various weather conditions, such as extreme heat or cold, in a shop environment.
- Ability to type on a keyboard.
- Ability to hear and talk.
The Company is an Equal Opportunity Employer. It is the policy of the Company to administer employment based solely on an individual’s qualifications, ability, and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, political affiliation, marital status, or any other characteristic protected by federal, state, or local law.
Experience
Required- 1 year(s): Sales Experience
