What are the responsibilities and job description for the RESERVATIONIST position at lephante?
Join Our Team : Reservationist at lephante in Santa Monica!
22 / hour
Are you passionate about delivering exceptional guest experiences? Do you thrive in a dynamic, fast-paced environment? lephante in Santa Monica is looking for a dedicated Reservationist to manage bookings and provide outstanding service to our valued guests.
What You'll Do :
As our Reservationist, you'll be the first point of contact for guests, ensuring their experience begins with seamless and professional communication. Your key responsibilities will include :
- Managing restaurant reservations and inquiries via phone and email.
- Providing accurate information about the restaurant and its offerings.
- Advising guests on food and beverage options and special event bookings.
- Handling pre-payments for reservations and events when required.
- Creating and updating reservations in the system, noting all guest preferences and details.
- Confirming, reconfirming, and managing overbook situations with the Manager on Duty.
- Assisting with promotions and special events by sharing detailed information.
- Maintaining accurate reservation databases and addressing any discrepancies.
- Ensuring guest inquiries are handled with care, efficiency, and professionalism.
- Supporting Managers and team members with effective communication and collaboration.
- Upholding confidentiality and following health and safety policies.
What We're Looking For :
What We Offer :
Why Join Us?
At lephante, we believe in creating unforgettable experiences for both our guests and our team members. You'll be part of a creative and dynamic environment where your contributions truly matter.
Ready to Be the Voice of lephante?
Apply now and take the first step toward an exciting career with us in sunny Santa Monica!
Come help us craft memorable moments for our guests!
Salary Description
22 / hr
Salary : $22