What are the responsibilities and job description for the Quality Assurance/Training Supervisor position at Leprino?
Quality Supervisor
We are seeking a Quality Supervisor to join our Waverly, NY manufacturing facility's technical leadership team. The successful candidate will report directly to the QE Manager and work closely with other department managers and Senior Leadership.
Leadership & Training
- Manage daily quality testing and perform monthly cross-checks for consistency.
- Maintain training materials and schedules, support GMPs and safety policies.
- Maintain PA certified laboratory status & ensure all documentation meets regulatory compliance.
Plant Quality Initiatives
- Champion the plant Quality Compliance initiatives and operate as the local subject matter expert in applicable food safety and quality policies, programs, and systems.
- Strive for excellence to promote Leprino Quality across all departments.
- Manage the Sweet Whey Powder Review, Hold and Release program with efficiency and attention to detail.
- Work closely with plant materials management and Corporate product management on product availability, out of spec conditions, customer concerns, etc.
Regulatory and Customer Compliance
- Maintain, calibrate and PM lab testing equipment.
- Manage Monthly Component Summary and Antibiotic Testing Reports for incoming milk.
- Participate in the Corporate Collaborative Testing program for chemical and micro testing.
- Monitor test results to prevent wrong or incomplete testing data from being submitted.
- Notify Quality Manager in a timely manner regarding out-of-compliance issues.
- Coordinate departmental equipment maintenance.
- Respond to testing needs of production in a timely manner.
- Satisfy the requirements of various regulatory agencies.
Investigations and Troubleshooting
- Investigate suspect test results, deviations, and troubleshoot equipment failures.
- Assist in responding to customer complaints promptly by locating and reviewing the required data as requested by the QE manager.
Safety and Employee Well-being
- Address employee safety concerns and contribute to safety training efforts.
Budget Planning
- Manage and control costs in alignment with production days, maintain sufficient supply inventories, and provide assistance in budget preparation as required.
A Bachelor's degree in Food Science, Dairy Science, Chemical Engineering, OR equivalent work experience is required. Two (2) years progressive leadership and management experience in quality or production in the food industry, or other related field requiring regulatory compliance is also necessary. Familiarity with Quality Management Systems (SQF, BRC, ISO, etc.) and extensive knowledge of quality methods and techniques, including HACCP concept of food safety, quality assurance standards, food laboratory testing methods and operations, and statistical process control techniques is preferred.
