Commercial Manager

Description : Responsibilities :

• Responsible for training and supervision of Account Managers.
• Responsible to make sure Account Managers are fulfilling their job responsibilities and customer needs.
• Effective management of CNA's (Credit Not Allowed) taken by our customers
• Monitor and maintain reporting and metrics
• Arrange for coverage for Account Managers when needed. (Vacations, sick days.)
• Handle calls from customers who have problems and need to talk to a manager.
• Drive continuous improvement projects related to processes like quoting, stocking levels, packaging, and shipments to customers.
• Coordinate all quoting activities working closely with SBBU manager.
• Work closely with the Director of Sales for the North, Director of National Accounts and all the Commercials Managers for the North to ensure alignment in our selling activities.
• Create an environment that fosters a high level of employee engagement with the Account Managers. Developing team members to achieve their potential.
• Collaborate effectively with all the functions in the business including Materials, Scheduling, Operations, Quality, and Logistics.

Requirements :

Experience & Education :

Please see job description

PI261325687

Please see job description