What are the responsibilities and job description for the Receptionist position at Lerner & Rowe Injury Attorneys?
Our team is looking for it's next star team member! If you are looking for just another job, this is not it and please do not apply! If you are enthusiastic, willing to give extra effort, while treating our firm's clients and guests as family - we want you to join our team! This position is a great entry point for individuals looking to start a career in the legal field, perfect for recent college graduates. A Bachelor's degree is preferred for this position, but equivalent receptionist/administrative experience will also be considered. Ability to speak Spanish is also preferred, but not required for this position.
Mission: Our firm’s mission is to provide focused and efficient legal representation to those in need, and to do so with gracious and responsive client/customer service.
Core Values:
- Honest
- Gracious
- Responsive
- Golden Rule of Ethics
Role:Serve as an initial point of contact for the firm by answering incoming calls from prospective and current clients.
Essential job duties include:
- Answering incoming calls from potential and current clients with a smile and empathy
- Accurately completing administrative responsibilities, including sorting mail and incoming faxes
- Supporting Office Assistant with other tasks
- Providing world-class client/customer service
Attributes for success: Personable, enthusiastic, professional, ready to give the highest quality of customer/client service with a smile
Key Results Areas: What defines success for this position?
- Maintain a friendly, personable, service-oriented demeanor at all times
- Answer phone with a smile, every call
- 99% availability to take incoming calls
- Golden Rulecustomer service
- Being punctual and present
Please submit resume and references for consideration.
NOTE: The hours for this position are currently WEDNESDAY-SUNDAY 1:00 PM - 10:00 PM.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $19
