Supply Order Specialist

Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Supply Order Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!

What we need:

We are seeking a detail-oriented and proactive Supply Chain Specialist to join our team. In this role, you will be instrumental in ensuring the smooth operation of our supply ordering and customer support systems. If you thrive when supporting multiple teams and are passionate about delivering exceptional service to key customers, this position is for you!

Key Responsibilities:

• Order Management: Efficiently enter and manage supply orders from various sources, ensuring timely and accurate processing.
• Toner Orders: Place and track toner orders through multiple channels, including calls, emails, and Teams. Serve as a backup for automated order alerts.
• Enterprise Supply Orders: Place and monitor all supply orders for several large accounts, ensuring accuracy and timely delivery to VIP customers.
• Invoice Tracking & Reconciliation: Oversee the processing, delivery, and reconciliation of invoices.
• Daily Deliveries: Create and manage end-of-day order picking sheets to ensure smooth deliveries for the following day.
• Customer & Internal Support: Address questions related to supply orders from both customers and internal teams.
• Managed Print Program Support: Provide support for customers with contracts for managed print services

Additional Responsibilities:

• Front Desk Coverage: Manage the front reception desk when colleagues are out of the office, providing a welcoming and professional environment.
• Supply Lookup Requests: Support sales and service staff with supply-related inquiries and requests.
• Special Projects: Collaborate on special projects as assigned by managers.
• Administrative Backup: Provide backup support to other administrative staff when needed.

Qualifications:

• Experience in supply ordering or providing administrative support preferred.
• Strong organizational skills and attention to detail.
• Excellent communication abilities, both written and verbal.
• Friendly and warm demeanor with customers, whether on the phone or in person.
• Proficiency with office software and systems (e.g., SalesPad, Microsoft Teams, Excel).
• Ability to multitask and manage time effectively in a dynamic work environment.
• A proactive approach to problem-solving and customer service.

What makes Les Olson different?

Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.

We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.

"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.

We offer:

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match Pension
• Full Medical, Dental & Vision HSA
• Mental health care coverage
• Life Insurance
• Local Volunteer Opportunities

Job Type: Full-time, in-person, 8 to 5, Monday through Friday, with some overtime as needed

Visit our website: lesolson.com

Salary : $20 - $24