Business Systems Analyst, Retail Systems

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Overview:

Leslie's, the leading and most trusted direct-to-consumer brand in the U.S. pool and spa care industry since 1963, is seeking a passionate and experienced Manager of Enterprise Applications to join our growing team.

We are seeking a detail-oriented and analytical Business Systems Analyst to support the design, implementation, and optimization of Oracle Xstore Point of Sale (POS) systems. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that Xstore solutions meet business needs and align with organizational goals. This role requires a deep understanding of POS systems, excellent communication skills, and the ability to analyze and translate business requirements into actionable technical specifications.

Responsibilities:

• Work closely with stakeholders to understand business needs, processes, and challenges related to retail and POS operations.
• Translate business requirements into functional and technical specifications for Oracle Xstore POS solutions.
• Conduct gap analyses to identify areas where current systems do not meet business needs.
• Collaborate with technical teams to design and propose solutions that align with business goals.
• Create detailed documentation, including process flows, use cases, and system diagrams.
• Define and document system configurations, workflows, and integration points.
• Support the implementation of Xstore POS systems, ensuring alignment with requirements.
• Assist in developing and executing test plans, including user acceptance testing (UAT), to validate functionality and performance.
• Identify and resolve issues during testing and deployment phases.
• Act as a liaison between business teams, technical teams, and vendors to facilitate communication and project progress.
• Provide regular updates to stakeholders on project status, risks, and issues.
• Monitor the performance of Xstore POS systems and recommend improvements to enhance efficiency and functionality.
• Provide ongoing support and training to end users and business teams.
• Troubleshoot and resolve system-related issues in a timely manner.
• Analyze existing business processes and identify opportunities for improvement using Xstore capabilities.
• Stay updated on Oracle Xstore features and industry trends to propose innovative solutions.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 5 years of experience in business analysis, with a focus on retail systems or POS platforms.
• Hands-on experience working with Oracle Xstore POS. Strong understanding of Oracle Xstore POS functionality, configuration, and integrations.
• Proficiency in writing SQL queries for data analysis and reporting.
• Experience with system integration methods (APIs, ETL, etc.) and middleware platforms.
• Familiarity with retail operations, including sales, inventory, and customer service workflows.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
• Experience working with Oracle Retail Suite or other retail systems.
• Experience with Mobile POS / Xstore Lite is a plus.
• Familiarity with Agile or Scrum methodologies.

Leslie's provides a robust benefits package, including:

• Comprehensive medical, pharmacy, dental, & vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company-paid short-term disability and voluntary long-term disability insurance.
• Pre-tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Ten (10) paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
• Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.