Sales Associate - Splash

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:

Since the early 1950's Splash has been an industry leader in the sales and expertise of above-ground pools and spas. We became a part of Leslie's family in November 2022. Our product lines now include patio furniture, hot tubs, swim spas, exercise pools, in-ground pools, and above-ground pools. We also carry pool and spa chemicals and accompanying accessories. We pride ourselves in being the area’s leading experts in installing and maintaining your backyard entertainment equipment. These stores are named SPLASH!

Job Overview:

Its an exciting time to be with Splash. We are currently experiencing industry-leading growth and expansion. Splash is looking for additional team members to take us to the next level. The Sales Associate will be responsible for exceeding company-set revenue goals and converting leads into deals. The person in this role will ensure an outstanding experience for all owners of our hot tubs, swim spas, saunas, and other quality products.

KEY RESPONSIBILITIES:

• Convert Leads into Deals while maintaining business relationships with our customers.
• Able to sell luxury product lines around the concept of Health and Relaxation.
• Create revenue growth within their location by following up with every lead in a timely manner and tracking progress per company guidelines. This involves multi-channel communication with customers (Phone/Text/Email/Social)
• Monitor the performance of KPI's in all aspects of the business and able to create a strategy to remedy opportunities as they arise
• Ability to hold self to the highest standard of professionalism and accountability around company policies and procedures
• Must be willing to follow all Operational and Sales Processes
• Merchandising, Cleaning, and Replenishing showroom as needed
• Must be willing to work a flexible retail work schedule and make site visits to customers’ homes when needed.
• Must be able and willing to work primarily inside and sometimes outside for work-related events.

ATTRIBUTES, SKILLS AND ABILITIES:

• Customer Orientated (Potential and Existing)– Asks questions and listens well to provide the best product fit, based on their needs. Possess the ability to effectively communicate with potential and existing customers. Quick to respond to calls or e-mail inquiries and has excellent follow-up, timing response to leads
• Attention to Detail and Result Driven– Motivated to exceed performance goals for self and dealership. Able to track personal progress to achieve goals. Able to review and ensure a flawless experience for our customers from a planning perspective by following protocol.
• Entrepreneurial Minded– Seeks opportunities and potential, and believes in themselves so strongly they are able to overlook the obstacles. Willing to work hard to get the job done, regardless the level of convenience.
• Teamwork –The ability and desire to work within a group to drive success and achieve common goals.

REQUIREMENTS:

• Personal Drive and Accountability to Results
• Must have an attention for detail and demonstrate a willingness to adapt to new techniques
• Must have experience with Financing and Payment Plans
• Proficient in Microsoft Office and Outlook
• Experience with lead management systems is a plus
• Be willing to work a flexible schedule, including weekends and some holidays
• Be dependable, self-motivated, and solution driven
• Excellent communication skills
• Ability to work in a competitive environment
• Ability to build a strong team environment
• Customer service skills required

BENEFITS:

• Medical/Dental/Vision/401k with matching
• Paid Time Off and Sick Time
• Employee Discounts
• Advancement Opportunities
• Making a difference in our customers lives

WORKING CONDITIONS:

• Must be physically able to lift and carry at least 10 lbs. when needed
• Must own and operate a smart phone
• Must have reliable transportation

Pay: $12.00 - $13.50 / hour