What are the responsibilities and job description for the Event & Meeting Manager position at Lester Hospitality?
Job Summary:
We are seeking an experienced and highly organized individual to join our team as an Event and Meeting Manager. In this role, you will be responsible for overseeing and coordinating all aspects of event planning and management, focusing primarily on weddings, corporate meetings, conferences, and social events hosted within our hotel. The ideal candidate will have exceptional attention to detail, strong communication and interpersonal skills, and a proven track record in executing successful events. This is a challenging and rewarding position that requires multitasking, problem-solving, and delivering exceptional customer service.
Responsibilities:
- Coordinate and manage all aspects of event planning and execution, including meeting space allocation, room setup, audiovisual equipment, catering, and transportation.
- Collaborate with clients to understand their event requirements, develop customized proposals, and negotiate contracts to ensure client satisfaction.
- Conduct site visits with clients to showcase available event spaces, discuss event logistics, and provide recommendations based on client needs.
- Prospect for new business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
- Create detailed event timelines, manage event budgets, and ensure adherence to financial guidelines.
- Act as a liaison between clients and various hotel departments, such as food and beverage, operations, and housekeeping, to ensure seamless event execution.
- Anticipate and troubleshoot any potential issues or challenges that may arise during events, providing quick and effective solutions to ensure guest satisfaction.
- Maintain up-to-date knowledge of industry trends, emerging technologies, and innovative event solutions, and apply them to enhance the event experience.
Requirements:
- Proven experience as an Event Manager or similar role within the hospitality industry.
- Strong knowledge of event planning principles, best practices, and industry standards.
- Excellent organizational and time management skills, with the ability to manage multiple events simultaneously.
- Exceptional attention to detail and ability to work well under pressure in a fast-paced environment.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with clients, colleagues, and vendors.
- Proficient in event management software (Delphi, Salesforce) and Microsoft Office suite.
- Knowledge of audiovisual equipment, banquet setups, and food and beverage operations.
- Join our team and be part of creating memorable experiences for our guests while ensuring successful and seamless events. Apply today and showcase your skills in event planning and management in a dynamic hotel environment.