What are the responsibilities and job description for the Shift Lead - Flatiron position at Levain Bakery?
Description
THE ROLE : COOKIE LEAD (FLATIRON)
Shift Leads, aka Cookie Leads collaborate with General Managers and Assistant General Managers to oversee shifts and supervise team members. Cookie Leads provide on-the-ground support and ensure retail, baking production, and cleaning needs are met and also assist with other tasks throughout the bakery including ordering supplies and opening / closing the bakery each day. The ideal candidate has strong problem-solving instincts and a knack for motivating and coaching employees.
What you'll do :
- Supervise team members and maintain a presence on the floor, stepping in to support the team as challenges arise or when volume demands; you're responsible for setting a positive, can-do tone for each shift
- Coach and develop team members, helping to identify and address areas of improvement as well as cultivating high-potential team members
- Support bakery management with administrative and financial tasks as needed
- Model exceptional customer service, maintain extensive product knowledge (including allergen information), and assist with delivery fulfillment
- Work efficiently and accurately while ensuring all Department of Health food and safety standards are met
What we're looking for :
Shifts Needed :
Full-time; open availability; weekend availability required
Compensation :
Benefits :
About Us :
Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 - Levain Bakery.
One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for "the cookie."
From the start, Pam, Connie and team baked everything fresh on-site each day, donating the day's leftovers to charity - and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state.
Every day, we strive to embody our company's five core values :
Salary : $21 - $24
