Houseperson- PT Residence Inn Bozeman Downtown

Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!

JOB DESCRIPTION

Job Title:

Houseperson

Department:

Housekeeping

Reports to:

Director of Housekeeping

Effective Date:

7/1/23

Job Summary:

The Houseperson will be responsible for assisting room attendants and responding

to guest calls. The goal is to provide Level5 Hospitality high touch housekeeping

service for each guest stay.

Duties/Responsibilities:

• Clean common areas including lobby, breakfast area, public restrooms,

hallways, back office space and any other spaces as needed

• Maintains outside walk areas and landscaping, which includes sweeping

debris, washing walkways, removing snow, raking leaves, and watering,

cutting, trimming grass and shrubs

• Perform property walks and identify areas that need attention
• Identifies and addresses minor maintenance issues throughout hotel,

notifying supervisor when appropriate

• Fulfills guest requests made to front desk staff, including but not limited

to toiletries and linens

• Maintain the cleanliness and organization of floor closets and corridors

to include removing trash, wiping down shelves/counters; sweeping,

moping and/or vacuuming floors; and removing non-floor closet items

and storing in appropriate areas

• Respond to special requests, guest complaints, and the delivery of

housekeeping/room supplies to achieve complete guest satisfaction

• Deliver lost and found items according to established procedures
• May regularly assist with deep cleaning projects
• Maintains outside walks of area
• Performs other related duties as assigned

Required Skills/Abilities:

• Detail-oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant, friendly way

Education and Experience:

• Sufficient education and literacy needed to identify and read product

labels and to communicate with guests about job-related needs

• Ability to read, write, speak, understand, and communicate in basic

English preferred

Physical Requirements:

• Must be able to remain in a stationary position during shift.
• Must be able to access and navigate the facility.
• Employees are required to adhere to safety requirements by wearing the

appropriate personal protective equipment.

• Work is routine and repetitive in nature and may require strenuous

physical exertion at times, including the ability to move objects weighing

up to 50lbs.