What are the responsibilities and job description for the Night Auditor position at Level5 Hospitality?
Job description
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
The Residence Inn Bozeman Downtown is search of a part time Night Auditor.
Job Summary:
As a Night Auditor you will audit, balance and report on various areas of the htone
to provide accurate, timely information and to ensure the hotel is following hotel
policies and procedures. Your goal is to provide Level5 Hospitality and service for
each and every guest.
Duties/Responsibilities:
Perform all check in and check out tasks
Complete the Night Audit checklist each shift
Properly close all PMS and Point of Sale systems daily, generate and
maintain appropriate audit reports and reset all systems to the following
day
Inform the General Manager or Front Office Manager fo any problems
that need immediate attention and/or action to all proper follow up
Operate the front desk according to standard operating procedures and
with exceptional guest service
Fulfill all Front Office functions during night shift
Know emergency procedures and how to respond
Complete daily reports, audit correspondence, as required by shift
Receive and confirm credit cards for validity and acceptability
Welcome guest upon their arrival and assign rooms
Take incoming calls, online and in-person room booking requests, and
answer questions about guests needs involving room rates, available
rooms, amenities, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Manage online and phone reservations
Respond to clients complaints in a timely and professional manner
Create incident reports for guest injuries/issues when required
Maintains a high standard of personal appearance and grooming, which
includes compliance with the dress code policy
Performs other related duties as required
Required Skills/Abilities:
Proficient in Microsoft Office Suite or similar software
Work experience as a Front Desk agent preferred
Level5 High Touch service
Excellent communication and organizational skills
Flexibility with shifts and scheduling
Must be available weekends and/or holidays
Must have transportation to and from work
Must have stellar attendance and punctuality
Education and Experience:
High School diploma and/or experience in a hotel or related field
preferred
Basic accounting and bookkeeping experience
Must possess basic computational ability
Physical Requirements:
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing
the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous
physical exertion at times, including the ability to move objects
weighing up to 50lbs.
Job Type: Part-time
Pay: From $21.00 per hour
Expected hours: 30 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Overnight shift
Weekends as needed
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
The Residence Inn Bozeman Downtown is search of a part time Night Auditor.
Job Summary:
As a Night Auditor you will audit, balance and report on various areas of the htone
to provide accurate, timely information and to ensure the hotel is following hotel
policies and procedures. Your goal is to provide Level5 Hospitality and service for
each and every guest.
Duties/Responsibilities:
Perform all check in and check out tasks
Complete the Night Audit checklist each shift
Properly close all PMS and Point of Sale systems daily, generate and
maintain appropriate audit reports and reset all systems to the following
day
Inform the General Manager or Front Office Manager fo any problems
that need immediate attention and/or action to all proper follow up
Operate the front desk according to standard operating procedures and
with exceptional guest service
Fulfill all Front Office functions during night shift
Know emergency procedures and how to respond
Complete daily reports, audit correspondence, as required by shift
Receive and confirm credit cards for validity and acceptability
Welcome guest upon their arrival and assign rooms
Take incoming calls, online and in-person room booking requests, and
answer questions about guests needs involving room rates, available
rooms, amenities, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Manage online and phone reservations
Respond to clients complaints in a timely and professional manner
Create incident reports for guest injuries/issues when required
Maintains a high standard of personal appearance and grooming, which
includes compliance with the dress code policy
Performs other related duties as required
Required Skills/Abilities:
Proficient in Microsoft Office Suite or similar software
Work experience as a Front Desk agent preferred
Level5 High Touch service
Excellent communication and organizational skills
Flexibility with shifts and scheduling
Must be available weekends and/or holidays
Must have transportation to and from work
Must have stellar attendance and punctuality
Education and Experience:
High School diploma and/or experience in a hotel or related field
preferred
Basic accounting and bookkeeping experience
Must possess basic computational ability
Physical Requirements:
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing
the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous
physical exertion at times, including the ability to move objects
weighing up to 50lbs.
Job Type: Part-time
Pay: From $21.00 per hour
Expected hours: 30 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Overnight shift
Weekends as needed
Salary : $21
