What are the responsibilities and job description for the Regional Group Sales Manager position at Level5 Hospitality?
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
Job Summary:
The Regional Group Sales Manager will work closely with the Regional VP of Sales and the EVP of Sales & Marketing in driving group revenue into the Level5 Hospitality hotels located in Bozeman, MT. This position will manage all inbound leads sources and assist with proactively booking group business into the three properties located in this market.
Duties/Responsibilities:
- Respond timely to incoming group leads from various lead sources for these hotels. Provide detailed information and ensure exceptional service throughout the inquiry process.
- Utilize persuasive sales techniques and a deep understanding of the hotel's offerings to convert inquiries into bookings. Tailor proposals and presentations to meet the specific needs of potential clients.
- Develop and maintain relationships with clients, event planners, and group coordinators. Understand their requirements and preferences, offering personalized service to ensure satisfaction and loyalty.
- Meet or exceed sales targets by actively pursuing opportunities to book group business. Identify cross-selling possibilities within our portfolio of hotels to maximize revenue.
- Ability to be innovative and differentiate from your competitors.
- Have a High Touch approach
- Partner with the GM/Sales Leader to develop sales/revenue strategies to achieve budgeted room and group goals.
- Assist hotel in meeting or exceeding assigned revenue goals, primarily, but not limited to: Rooms Revenue and STR performance.
- Work closely with the EVP of Revenue and revenue management team on developing group strategies for each hotel.
- "Brand Ambassador” always ensures brand integrity and clarity are always maintained.
- Assist with the development of the sales & marketing plans for each hotel.
- Assist with developing sales action plans for each property
- Sales visits to hotels as needed to gain an understanding of the market and meet with key decision makers.
- Utilize business intelligence tools to drive group revenue into the hotels
- Ability to multitask and manage competing priorities while on tight deadlines.
- Ability to use independent judgment and make decisions
- Promotes the desired sales culture, vision, and mission around the five core values of Level5 Hospitality: Employee Satisfaction, Financial Performance, Market Share, Guest Satisfaction and Quality Assurance
- Performs other related duties as assigned
Required Skills/Abilities:
- Ability to build and maintain business relationships with clients
- Must maintain high standards in grooming and professional appearance
- Excellent verbal and written communication skills
- Excellent management and leadership skills
- Excellent time management skills
- Ability to multitask and complete work while traveling
- Thorough knowledge of territory, market, and clients
- Excellent problem-solving skills
- Proficient in Microsoft Office Suite or related software
- Organized with attention to detail
Education and Experience:
- Bachelor’s degree in related field preferred
- (2-5) years hotel sales experience required
- Experience overseeing multiple hotels/brands
Physical Requirements:
- Remote position with 25% travel to the properties
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs
- Valid driver’s license and no major driving violations.
- Must be able to remain in a stationary position during shift.