What are the responsibilities and job description for the Rooms Attendant - Residence Inn Bend position at Level5 Hospitality?
JOB DESCRIPTION
Job Title: Room Attendant
Department: Housekeeping
Reports to: Director of Housekeeping
Effective Date: 1/30/2025
**Full time associates are eligible for company benefits**
Job Summary: The room attendant will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.
Duties/Responsibilities:
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
- Checks the inventory of cleaning cart and adds any necessary supplies
- Knocks and announces self before entering room; returns at a later time if rooms are occupied
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices
- Wipes surfaces in room and cleans mirrors
- Vacuums floors and removes trash
- Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
- Ensures room meets hotel standards with a final room inspection
- Notifies supervisor of room availability and reports any suspicious activity to security
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
- Notifies maintenance department of needed maintenance or repairs
- Takes found items to designated lost and found area if guest has checked out
- Performs other related duties as assigned
Required Skills/Abilities:
- Detail-oriented and thorough
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant, friendly way
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- Ability to read, write, speak, understand, and communicate in basic English preferred
Physical Requirements:
- Must be able to remain in a stationary position during shift.
- Must be able to access and navigate the facility.
- Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
