What are the responsibilities and job description for the Surgical Scheduler/Coordinator position at Levenson Eye Associates?
Benefits:
Position Summary: The Ophthalmic Surgery Coordinator is responsible for scheduling patients for surgery and pre-operative testing, preparing surgical chart(s) as well as reviewing medications and health history as needed. The surgical coordinator will work with the ophthalmologists, surgery center manager and their direct manager to assist with managing the doctors’ schedules, quantity and timing of surgery cases.
Location: Home office 751 Oak Street, Suite 200, Jacksonville, FL 32257. As necessary, will be required to travel to our Orange Park and Mandarin locations. Will provide mileage reimbursement.
Schedule: Monday through Friday. Hours vary based on 7:30 am to 6:00 pm clinic hours.
(Times may vary)
Salary: $19 - $22/hr
Job Responsibilities
Make all surgery packets
Interacts with all internal and external customers in a caring and respectful manner.
Schedules surgeries and coordinates appointments in accordance with established protocols to include follow-up appointments.
Coordinate processes and route all paperwork as required to meet physician and surgery center requirements.
Verify patient’s insurance benefit coverage.
Photocopies records and forms according to established policies and procedures.
Maintains patient confidentiality and health records in accordance with HIPAA/HITECH privacy/security guidelines.
Schedule pre-operative testing, calculations, surgery appointment day, post operative appointments and submit electronic prescriptions
Patient Interaction
Accurately post all payments received for physician’s professional services into the practice management system. All payment batches must be balanced in both their dollar value of payments and adjustments.
Responsible for surgical chart verification with manager prior to surgery
Performs other duties as assigned.
Education Requirement
Minimum high school diploma or equivalent
Qualifications/Requirements
WORK EXPERIENCE
Minimum two years’ experience in a medical office/health care setting. (Preferred)
Surgery Scheduling Experience. (Preferred)
Knowledge of clinic processes.
Computer Skills
Strong computer knowledge including the full Microsoft Suite
Able to navigate multiple system applications.
CUSTOMER SERVICE
Ability to interact with patients from all economic, educational, social, etc., backgrounds.
Ability to treat all patients with respect and with an efficient and friendly manner. Smile and greet the patient.
Ensure the patient is satisfied through respectful communication.
COMMUNICATION
Ability to effectively communicate both verbally and written in a manner conducive to the company’s goals and mission with a respectful demeanor towards patients, staff, management and doctors.
Adapt communication style when interacting with all ages.
Additional Skills
Must possess excellent time management and organizational skills
High attention to detail.
Familiar with medical terminology (preferred)
Must be open to travel between satellite offices as needed.
Bilingual – Spanish a plus
PHYSICAL DEMANDS AND CONDITIONS
Clinic/Group Medical Practice environment with exposure to communicable disease. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
EEOC Compliance: We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Position Summary: The Ophthalmic Surgery Coordinator is responsible for scheduling patients for surgery and pre-operative testing, preparing surgical chart(s) as well as reviewing medications and health history as needed. The surgical coordinator will work with the ophthalmologists, surgery center manager and their direct manager to assist with managing the doctors’ schedules, quantity and timing of surgery cases.
Location: Home office 751 Oak Street, Suite 200, Jacksonville, FL 32257. As necessary, will be required to travel to our Orange Park and Mandarin locations. Will provide mileage reimbursement.
Schedule: Monday through Friday. Hours vary based on 7:30 am to 6:00 pm clinic hours.
(Times may vary)
Salary: $19 - $22/hr
Job Responsibilities
Make all surgery packets
Interacts with all internal and external customers in a caring and respectful manner.
Schedules surgeries and coordinates appointments in accordance with established protocols to include follow-up appointments.
Coordinate processes and route all paperwork as required to meet physician and surgery center requirements.
Verify patient’s insurance benefit coverage.
Photocopies records and forms according to established policies and procedures.
Maintains patient confidentiality and health records in accordance with HIPAA/HITECH privacy/security guidelines.
Schedule pre-operative testing, calculations, surgery appointment day, post operative appointments and submit electronic prescriptions
Patient Interaction
- Ascertain that all consent forms are completed and signed prior to surgery
- Walk patient through “to do” instructions for before and after surgery.
- Explain financial requirements and collect fees prior to surgery.
- Charge Entry/Payment Posting:
- Verify accuracy on all patient encounter forms.
Accurately post all payments received for physician’s professional services into the practice management system. All payment batches must be balanced in both their dollar value of payments and adjustments.
Responsible for surgical chart verification with manager prior to surgery
Performs other duties as assigned.
Education Requirement
Minimum high school diploma or equivalent
Qualifications/Requirements
WORK EXPERIENCE
Minimum two years’ experience in a medical office/health care setting. (Preferred)
Surgery Scheduling Experience. (Preferred)
Knowledge of clinic processes.
Computer Skills
Strong computer knowledge including the full Microsoft Suite
Able to navigate multiple system applications.
CUSTOMER SERVICE
Ability to interact with patients from all economic, educational, social, etc., backgrounds.
Ability to treat all patients with respect and with an efficient and friendly manner. Smile and greet the patient.
Ensure the patient is satisfied through respectful communication.
COMMUNICATION
Ability to effectively communicate both verbally and written in a manner conducive to the company’s goals and mission with a respectful demeanor towards patients, staff, management and doctors.
Adapt communication style when interacting with all ages.
Additional Skills
Must possess excellent time management and organizational skills
High attention to detail.
Familiar with medical terminology (preferred)
Must be open to travel between satellite offices as needed.
Bilingual – Spanish a plus
PHYSICAL DEMANDS AND CONDITIONS
Clinic/Group Medical Practice environment with exposure to communicable disease. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
EEOC Compliance: We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Salary : $19 - $22
