What are the responsibilities and job description for the Logistics and Customer Relations Coordinator position at Levi’s Movers?
Job Summary
We are seeking a detail-oriented and proactive Logistics Coordinator to join our dynamic team. We have grown 40% in the last year, and we’re looking for a motivated and organized Logistics & Operations Coordinator to keep our operations running smoothly. This role is key to ensuring that our crews are scheduled effectively, jobs are completed on time, and customers receive the top-notch service we’re known for.
Responsibilities
- Manage daily scheduling and dispatching of crews to job sites.
- Create efficient schedules by coordinating customer needs with available staff.
- Monitor job progress throughout the day, adjusting schedules as needed.
- Serve as the primary point of contact for movers in the field, providing support and guidance.
- Communicate with customers regarding scheduling, timing, and any unexpected changes.
- Ensure all necessary paperwork, checklists, and documentation are completed.
- Track key performance indicators (KPIs) for both movers and jobs, ensuring goals are met.
- Collaborate with the sales team to maximize bookings and minimize gaps in the schedule.
- Manage time-sensitive issues such as delays, staffing changes, or equipment needs.
- Assist in tracking damage photos, paperwork submissions, and checklist completions.
Experience
- Strong problem-solving skills with the ability to stay calm under pressure.
- Excellent communication skills with a positive, solutions-focused attitude.
- Highly organized with strong attention to detail.
- Ability to multitask and prioritize effectively.
- Experience in logistics, dispatch, or scheduling preferred
- Proficiency with software tools like Asana, Google Workspace, or CRM systems is a plus.
Other Benefits
- Competitive salary
- Performance-based bonuses.
- Be part of a fast-growing company with opportunities for career advancement.
- Work in a supportive environment where your ideas and input are valued.
- Develop leadership skills and grow into a higher-level management role.
If you’re organized, proactive, and ready to help us thrive, we want to hear from you!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $50,000 - $60,000
