What are the responsibilities and job description for the Customer Experience Leader position at Levi Strauss & Co.?
Company Overview
Levi Strauss & Co. is a global leader in the design, production and distribution of premium jeans and casual wear. Our iconic brands are known for their commitment to quality, innovation and sustainability.
Job Description
We're seeking an experienced Supervisor to join our team at one of our retail stores. As a Supervisor, you will be responsible for creating a high-energy store experience by engaging consumers and modeling appropriate service behaviors. You will also supervise and provide consistent coaching on sales training process to ensure the highest level of service and sales.
Key Responsibilities
* Creates a compelling store experience by engaging consumers and modeling service behaviors
* Supervises and coaches sales associates on sales training process
* Proactively resolves consumer concerns and partners with store manager on elevated issues
* Participates in training process for new hires and current employees on LS&CO culture, product knowledge and service practices
* Handles cash handling and merchandise operations efficiently while maintaining standards
Requirements
* 2 years of retail leadership experience
* Proven skills in supervising, coaching and training sales associates
* Ability to work a flexible schedule, including evenings, weekends and holidays
* High school diploma or equivalent preferred
* Reliable transportation required
Benefits
* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental and vision insurance
* Paid time off and holidays
* Opportunities for professional growth and development
What We Offer
Levi Strauss & Co. is committed to diversity and inclusion in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply.
Levi Strauss & Co. is a global leader in the design, production and distribution of premium jeans and casual wear. Our iconic brands are known for their commitment to quality, innovation and sustainability.
Job Description
We're seeking an experienced Supervisor to join our team at one of our retail stores. As a Supervisor, you will be responsible for creating a high-energy store experience by engaging consumers and modeling appropriate service behaviors. You will also supervise and provide consistent coaching on sales training process to ensure the highest level of service and sales.
Key Responsibilities
* Creates a compelling store experience by engaging consumers and modeling service behaviors
* Supervises and coaches sales associates on sales training process
* Proactively resolves consumer concerns and partners with store manager on elevated issues
* Participates in training process for new hires and current employees on LS&CO culture, product knowledge and service practices
* Handles cash handling and merchandise operations efficiently while maintaining standards
Requirements
* 2 years of retail leadership experience
* Proven skills in supervising, coaching and training sales associates
* Ability to work a flexible schedule, including evenings, weekends and holidays
* High school diploma or equivalent preferred
* Reliable transportation required
Benefits
* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental and vision insurance
* Paid time off and holidays
* Opportunities for professional growth and development
What We Offer
Levi Strauss & Co. is committed to diversity and inclusion in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply.
