Case Manager Assistant

Case Manager Assistant

Job Description:

Core duties and responsibilities include the following. Other duties may be assigned.

File Opening

· Open claims, send LORs

· Send correspondence to clients, insurance, and defendants

· Request and review investigative reports, such as TCRs and incident logs

· Learn to effectively use ACT for task and time management

· Assist Case Manager on day to day tasks

II. Initial Investigation

· Confirm policy coverages and information

· Prepare written DMV and adjuster correspondence for CM review

· Perform asset, DMV, and policy limit searches

III. Client Communication & Property Damage

· Schedule vehicle inspection, repair, & rentals

· Know and confidently discuss the handling of property damage to clients

IV. Adjuster Communication & Advanced Investigation

· Identify all claimants and defendants in all scenarios

· Obtain recorded statements, schedule investigator visits, and expert inspections

· Communicate with adjuster regarding liability with confidence

What We Offer:

· Medical, Dental, Vision and Pet Insurance

· Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance

· Short-term and Long-term Disability

· Employee Assistance and Travel Assistance Programs

· Paid Time Off, Paid Sick Time, Paid Holidays

· Health FSA and Dependent Care FSA

· Accident Insurance

· Flexible Hours

· 401(k) with Company Match

· Learning and Development Programs

· Remote positions

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Legal Assistant: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Denver, CO 80246

Salary : $20 - $24