What are the responsibilities and job description for the Customer Relations Associate Part-Time at the Silver Spring Campus position at Levine Music?
Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine’s core values – excellence and opportunity – infuse everything we do. Our distinguished faculty offer a broad and well-rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine’s education available to everyone. Hundreds of students receive substantial scholarship assistance; many hundreds more receive free instruction through fully-funded, in-school programs.
Position Summary : Primary responsibilities include all aspects of administration, communication, and customer service with customers and employees.
1 Open Position - Monday 4 : 00 PM to 9 : 00 PM, Thursday, 4 : 00 PM to 9 : 00 PM, Saturday, 9 : 00 AM to 5 : 00 PM
Location : Levine Music, Silver Spring Library, 900 Wayne Avenue, Silver Spring, MD 20910
Duties and Responsibilities (including but not limited to) :
Campus Support
- Perform front desk responsibilities
- Answer the phones and provide information to the public regarding Levine
- Have essential knowledge of programs and events marketed on the Levine website
- Check the voicemail and return calls
- Maintain room reservation schedule
- Campus faculty support : maintain phone lists, place piano tuning requests, and update mailboxes
- Provide administrative support for technology questions
- Coordinate with Day, Weekend, and part-time front desk staff to ensure substitute coverage for vacation, sick & other vacancies.
Event Management
Qualifications :
Hourly Rate : $17.85
Levine Music is an Equal Opportunity Employer
Levine Music’s employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.
Salary : $18