What are the responsibilities and job description for the Deductions Representative I position at Leviton?
About Leviton
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world
About the role
Are you ready to kick-start your career? The Leviton Finance team is looking for a Deduction Representative I to join the Credit, Accounts Receivable & Claims department. We need individuals who thrive on challenges and are eager to learn.
The Deduction Representative I is responsible for evaluating, processing, and resolving customer claims (deductions), working together with customers and various internal departments. This position provides opportunities for growth with on-the-job training and job skill development through challenging work, collaboration with seasoned professionals and management support.
Responsibilities
- Identify, research, and resolve customer deductions utilizing various data files.
- Record returns and credit memos via data entry in Leviton's systems.
- Maintain, analyze, and reconcile past due debits to include 30, 60, and over 90 days.
- Provide Resolution Effort Reporting in Microsoft Excel to identify negative trends and track claim resolution.
- Collaborate with various departments such as outside salesforce, logistics, warehouse personnel, accounts receivable, and customers for resolution of claims.
- Chargeback and collect on invalid deductions.
- Escalate unresolved issues to management in a timely manner.
- Build rapport and maintain relationships across the organization that will assist in resolving root cause problems that result in deductions.
- Sustain transactional productivity per department's guidelines.
Qualifications
Education & Experience
Travel
What We Offer
Comprehensive benefits include :
For more information about benefits, please go to : https : / / careers.leviton.com / benefits
Leviton is an EEO / AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544.
The future looks brighter than ever. Join our team now!
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