Catering Sales Manager

Levy Sector

Position Title: Catering Sales Manager, Boston Convention and Exhibition Center

Pay Range: $65,000-70,000k Annually

Other forms of Compensation: Commission

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

As a Catering Sales Manager, you are the liaison between the client and the Culinary and Operations team. Catering Sales Managers are the client’s right hand from the beginning of the planning process (up to 18 months in advance), through the last day of their show. To achieve annual catering sales and profits, CSM's work in partnership with operations to deliver "The Levy Difference." Results are achieved through analysis and implementation of objectives and living The Levy Difference.

The CSM’s responsibilities include, but are not limited to:

• Managing Client’s Timelines
• Executing Contracts and Payment Management
• Collaborative Menu Planning
• Managing all Client Details as they pertain to Food and Beverage
• Guiding Customers Through Their Planning Process
• Communicate and Direct Execution of Client’s Vision with Internal Team with a Strong Attention to Detail
• Site Visits and Meetings with Clients
  
  

Operations

• Ensures all catering services exceed guest expectations
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services
• Has location specific food and wine knowledge
• Initiates contact with clients to secure their food and beverage selections in advance of event dates
• Has strong attention to detail
• Holds team accountable to steps of service to deliver great guest service
• Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time
• Ensures show quality standards are maintained at all times
• Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
• Regularly obtains feedback from clients and guests to improve operations
• Supports and communicates Company initiatives
• Respond and assist in any departmental guest service issues
• Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
  
  

Controls

• Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
• Achieves daily sales and assigned cost goals
• Achieves assigned budget goals
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Completes required department reports and complies information at month end closing
• Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
• Assures the continual process of revenue development
• Promotes the sale of profitable Levy services
• Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
• Assures the complete billing for client services and receipt of payments in accordance with Levy standards
  
  

Team

• Uses all performance management tools to provide guidance and feedback to team
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
• Displays a positive attitude towards team members
  
  

Job Requirements

• Able to communicate effectively with management team, guests and team members by speaking and comprehending English
• English reading, writing, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to talk and hear to conduct phone correspondence
• Close vision and focus capabilities to view computer screen and company documents
  
  

Apply to Levy today!

Levy is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.