What are the responsibilities and job description for the Operations Manager - The Pinnacle position at Levy Sector?
Salary: 55,000
Other Forms of Compensation:
Pay Grade: 11
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Detailed Responsibilites:
Working as an Operations Manager, you will oversee daily operational activities, ensuring smooth execution of events, managing staff, and collaborating with key stakeholders to maintain excellent service delivery. Your role will involve developing and implementing operational strategies, maintaining budgetory control, and fostering a culture of continuous improvement. You will also be responsible for compliance with safety regulations, optimizing workflow efficiency, and coordinating logistics for major events at the venue.
Daily Tasks:
- Maintains "show quality" of all areas at all times
- Understands all menus, product offerings, packaging and pricing
- Practices proper product control and handling of all inventory and equipment
- Achieves daily sales and assigned cost goals
- Monitors inventory procedures for accountability
- Re-stocking of concessions and bars to maximize event readiness
- Performs post event product inventory, yields, and restocks, as needed
- Assists with purchasing and inventory; assists with monthly beverage specials (roll out and implementation), ensuring the team is trained on the program
- Ensuring all appropriate alcohol service signage is placed and that Responsible Alcohol protocols are followed
- Interviews, hires, trains and develops team members acording to Levy guidelines
- Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
- Ensures that all security, safety, sanitation and maintenance standards are achieved
- Ensures all products are properly stored, rotated and dated in accordance with the Levy guidelines
- Develop and implement strategies to enhance operational efficiency
Overarching Tasks:
- Manage daily operations and ensure smooth execution of scheduled events
- Oversee budgetary control and ensure cost-effective operations
- Establish and enforce operational policies and procedures
- Promotes a cooperative work climate, maximizing productivity and morale
- Maintain and track key performance indicators to drive operational excellence
- Ensure that all regulatory and compliance guidelines are met for the venue
Preferred Qualifications:
- Minimum of Associate's Degree preferred
- Two to four years fine dining restaurant management experience is required
- Comprehensive food and wine knowledge. Applicant should be well versed on food and wine pairings
- Requires operations management experience with purchasing knowledge
- Excellent communication and computer skills are needed, including knowledge of MS Office products
- ServSafe Certified preferred
Curious about Life at Levy? Check it out: Levy Culture
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1401080
Levy Sector
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Marie Naughton
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