What are the responsibilities and job description for the Part-Time Library Associate position at Lewis & Clark Library?
The Lewis & Clark Library’s Helena Location seeks two (2) part-time Library Associates. The Library is a hub of cultural, recreational and educational activity. The first free public Library in Montana Territory, Lewis & Clark Library has strong roots and wide-spreading branches, including Augusta, East Helena, Lincoln, and a Bookmobile, plus a book bike. The Library’s culture is innovative, smart, and slightly obsessive about the role high-quality Library service plays in our community and the world.
The part-time Library Associate position performs a variety of technical, paraprofessional and customer service related duties in support of various departments or functions of the library.
Library Associate duties for these roles include but are not limited to:
- Assist patrons in-person and via the telephone; check out and renew materials, explain and enforce policies and procedures, provide information about library services and operations, answer patron questions, problem solve issues.
- Act as person-in-charge as assigned; oversee opening and closing of library including cash register, assist with patron issues and complaints, troubleshoot facility and equipment problems, respond to emergency situations.
- De-escalate difficult customer service situations
- Assist with preparing and presenting library programs.
- Assist with promoting library services via social media marketing.
- Operate and troubleshoot equipment including telephones, computers, printers, copier, cash register, and instruct patrons in use of library equipment.
- Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials, and facility, respond to safety and security issues, perform light cleaning as needed.
The position requires effective communication skills and interpersonal skills. The successful candidate must also have strong abilities to plan, organize and prioritize responsibilities and work independently as well as with others.
MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE
The education and experience considered necessary to perform these duties and responsibilities is typically acquired by:
- Education: Equivalent to graduation from high school; some college/university preferred.
- Experience: One year of experience in library work, general clerical work, or in a closely related field.
Or an equivalent combination of education and relevant experience.
SALARY: Starting at $21.74 per hour, with step increases to follow.
BENEFITS: LCL offers a competitive benefits package that is prorated for part-time staff, and includes medical, dental and vision coverage to employees and qualified dependents as well as a State sponsored retirement plan, access to supplemental insurance and a 457b plan. In addition, LCL provides vacation, sick leave and paid holidays.
HOURS PER WEEK: 20 hours per week; will likely include a weekend and/or an evening shift.
TO APPLY: Please submit your application packet via https://wkf.ms/4jmhkeD or cms[at]mt.net. A complete application packet will include the following items:
- Resume and cover letter. Please address in your cover letter any experience with customer service, library services, presenting events or programs, and social media marketing.
- Lewis and Clark Library Application (available on our website – www.lclibrary.org/jobs)
- Three professional references.
Applications must be received before April 23rd, 2025, to be considered. For questions or assistance, email gross[at]cmsmontana.com.
Job Type: Part-time
Pay: $21.74 per hour
Expected hours: 20 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $22
