Emergency Services Project Manager

The project manager reports directly to the Director of Specialty Services The ESPM works closely with Sales and Business Development Teams managing customer’s needs and works to manage and develop existing accounts. The role of the ESPM is to plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The ESPM will also define the project’s objectives and oversee quality control throughout its life cycle.

RESPONSIBILITIES:

• Responsible for managing and developing accounts; building customer relationships and the scoping of projects/jobs for key accounts.
• Dispatches emergency services teams as requested.
• Ensures proper costing and utilization of labor and equipment. Develop best practices and tools for project execution and management.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Directs personnel in the operational procedures to complete assignments and understands the manpower and equipment requirements to complete field service projects and emergency responses.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Understands and works with the Operations Coordinator in the communication of the personnel resources, equipment and other material resources required to complete emergency response projects.
• Initiates joint client visits with Sales / Business Development personnel as needed.
• Overall responsibility for project P&L.
• Oversees and is responsible for projects for health & safety, profitability, completeness and professionalism.
• Ensures proper communication to the foreman/supervisor to ensure that contractual obligations are met to complete requested services, project progression status and change orders are completed and executed, prior to any additional work being performed. Ensures the customer acknowledges change order(s)
• Responsible for health and safety issues surrounding projects assigned, including reviewing of operational procedures to assure correct health & safety action plans and communicates effectively with the health & safety organization regarding on-site specific action.
• Interfaces with the customer in a professional and effective manner to update them on the project status and/or to resolve problems/issues.
• Documents competitive issues and properly conveys findings.
• Conduct post project review and create a recommendation report in order to identify successful and unsuccessful project elements.
• Performs other assignments as assigned by management.

POSITION REQUIREMENTS:

• Ability to independently manage customer relationships.
• Demonstrated experience in personnel management.
• Technically competent with Microsoft Office computer software.
• Experienced at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Flexible during times of change and reacts to project adjustments and alterations promptly, efficiently and professionally.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments within the organization.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

EDUCATION/EXPERIENCE:

• 2-4 year College degree preferred
• 1-3 years of environmental project management experience or industry related professional responsibilities is preferred.

COMPETENCIES:

• Knowledge of scoping/estimating of Field Service work
• Leadership and supervisory skills
• Knowledge of equipment, environmental regulations/statutes, safety and compliance (strongly preferred)
• Excellent communication, presentation and interpersonal skills
• Proficiency in Windows based applications

PHYSICAL REQUIREMENTS:

• Always requires near visual acuity, speaking and listening
• Frequently requires sitting, standing, walking, grasping and reaching
• May occasionally require lifting up to 10 lbs., pulling and/or pushing and carrying
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
• Sitting for extended periods of time.
• Some travel may be required for the purpose of meeting with clients,
• Physically able to participate in training sessions, presentations, and meetings.
• Extended hours may be required to meet project deadlines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.