What are the responsibilities and job description for the Commercial Lines Account Manager position at Lewis, Hopkins & Williamson, Inc.?
The LH&W Independent Insurance Agency is on a mission to become the desired choice of Independent Insurance Agencies for residents of The Philadelphia Suburbs. We are looking for a new team member to join us on this exciting journey.
Our core focus is empowering clients, so they are not overwhelmed or frustrated about insurance. We are very passionate about giving our clients a remarkable experience while protecting their business and families at the same time.
The focus of this search is on discovering an individual who wants more than a job; who wants a career opportunity that is team-oriented and offers the rare potential to have some control over their compensation. You'll have a career devoted to work that truly matters; helping people protect their hard work, lifestyle, and assets. The position also includes benefits, including a 401K, and a flexible vacation schedule.
Do these six LH&W Core Values resonate with you? If they do, you're probably a great fit for our team!
- Client Centered
- Engaging
- Politely Fierce
- Adaptive
- Detail Oriented
This “seat” in our organization has five major roles:
- Client Retention and Happiness
- Account Administration
- Account Analysis
- Maintain and Enhance Client Services Process
- Ongoing Professional Development
Detailed Responsibilities:
- Master and utilize quoting platforms for several different insurance carriers
- Develop strong relationships with clients and underwriters
- Respond in a timely manner to client coverage and billing questions
- Review and analyze current policies at renewal to address rate increases, coverage changes, etc.
- Identify and present cross-selling, up-selling, and referral opportunities to existing and potential clients that results in additional compensation
- Assist and follow up on client claims
- Maintain accurate and up-to-date client details in agency management system
Preferred Attributes:
- Customer-service oriented and enjoys the relationship-building process
- Excellent communication skills
- Organized and detail-oriented
- Positive attitude and team-oriented
- Passionate about helping others
- Insurance Designations
Requirements:
- College Degree
- Minimum 3 years' experience as a Commercial Account Manager
- Active Pennsylvania Property and Casualty License
- Technologically Proficient
- Skilled in Microsoft Office
Salary : $80,000 - $120,000