What are the responsibilities and job description for the Customer Service Associate position at Lex&Roses?
We are a growing Flower Company looking to hire a Customer Service Associate to join our team!
Looking for an organized person who has a good understanding of Processes and Procedures.
Responsibilities:
- Answering Calls and assisting customers
- Supervise Delivery Routes.
- Reply text and emails in a timely manner
- Answer Website chat and IG in a timely manner
- Organize orders
- Resolve escalated customer complaints
Qualifications:
- Previous experience in retail, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- North Miami, FL 33181 (Required)
Ability to Relocate:
- North Miami, FL 33181: Relocate before starting work (Required)
Work Location: In person
Salary : $16