What are the responsibilities and job description for the Legal Business Development Associate position at Lexicon Services?
Job Summary:
The Legal Business Development Associate is a critical point of contact for potential clients, receiving and contacting a book of provided leads, per month. This role is ideal for a persuasive communicator who thrives in engaging potential clients through cold calls, follow-up campaigns, and other outreach to assess fit, generate interest, and help build a strong pipeline of qualified clients.
Responsibilities:
- Conducts high-volume cold calling and follow-ups to reengage clients and qualify interest in the firm's legal services.
- Identifies potential barriers or objections that prevent prospects from moving forward and log insights to improve future outreach and service offerings.
- Executes communication campaigns to nurture prospects and increase conversion rates.
- Maintains accurate and timely records of all communications and outcomes in the CRM system.
- Collaborates with key stakeholders and the Client Services team to ensure seamless handoff of qualified leads.
- Tracks daily metrics and performance goals to support individual and team success.
- Stays up-to-date and informed about the firm's service offerings, market trends, and client needs to effectively represent the brand.
Minimum Requirements:
- Required Education:
- Associate's degree preferred but not required.
- Minimum Years of Experience:
- 1–3 years of experience in business development, sales, or client engagement, preferably in a legal or professional services environment.
- Proven success in high-volume cold calling and lead management.
- Experience using CRM platforms (Salesforce, HubSpot, etc.).
- Other Requirements (Knowledge, Skill, Ability, and Licensure(s)):
- Strong written and verbal communication skills.
- Excellent organization skills.
- Ability to manage multiple tasks and projects simultaneously.
- Intermediate skills in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
- Familiarity with legal intake processes or legal terminology.
- Bilingual in English and Spanish is a plus.
- Prior experience in a metrics-based, inside sales environment.
Lexicon Services provides exceptional benefits and a collaborative working environment. As a member of our team, you'll enjoy:
- Industry-Leading Health Coverage: Access to top-tier health, dental, and vision insurance plans, ensuring you and your family stay healthy and protected.
- Financial Security: Enjoy peace of mind with life insurance, as well as both short-term and long-term disability coverage.
- An Investment in Your Future: Our competitive 401(k) plan with company match, helps you plan ahead, with opportunities to build and grow your retirement savings.
- Flexible Spending Options: Take advantage of flexible spending accounts (FSA/HSA) to cover out-of-pocket medical, dental, and childcare expenses with pre-tax dollars.
- And So Much More: From wellness programs to additional perks, we go above and beyond to create a workplace that values and supports you every step of the way.
