Kitchen Supervisor - Brand New Moxy Charlotte Opening Soon!

Get ready to bring your bold, energetic, and playful personality to the newest destination in Charlotte! Designed for the next generation of travelers, Moxy is where work and play blend effortlessly. We are fun, stylish, and unapologetically unconventional. Opening soon, Moxy Charlotte is looking for dynamic team members who are ready to make hospitality exciting and memorable for our guests.

The Kitchen Supervisor will provide guests with an excellent food and beverage experience while ensuring that all associates meet brand standards and exceed guest expectations.

Responsibilities

• Directly responsible for managing F&B staff.
• Overseeing the daily operations of the hotel bar and / or restaurant.
• Manage all inventory, including food and beverages, supplies and other equipment.
• Monitor quality of service by observing or asking customers about needs; resolve customer complaints about service, food quality, etc. by assessing the problem and taking immediate action.
• Supervise, support, schedule, assign daily work, inform, and train team members in all breakfast, restaurant, bar, and catering activities and operations.
• Provide shift coverage as needed to ensure proper staffing of F&B outlets, and catered events.
• Monitor, observe and assist in evaluating team member performance.
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Monitor inventory and inventory control, ordering and proper storage.
• Assist in menu and pricing accuracy, as well as specials and promotions.
• Work closely with the sales staff to service meeting rooms and catering needs.

Qualifications

Physical Requirements

Lexima is an EEO employer - M / F / Vets / Disabled