What are the responsibilities and job description for the Account Executive – Community Relations & Ticket Sales position at Lexington Legends?
Account Executive – Community Relations & Ticket Sales
Overview:
The Lexington Legends Professional Baseball Team is a proud member of the Atlantic League of Professional Baseball. The team is building a Front Office driven to succeed and establish Lexington Professional Baseball as a model franchise. An Account Executive with a focus on Community Relations & Ticket Sales will play a vital role in strengthening community ties, building relationships, and driving revenue to support long-term success. The ideal candidate will excel in sales, customer service, and community engagement, embodying core values of imagination, enthusiasm, and self-confidence.
The Lexington Legends Professional Baseball Team is a proud member of the Atlantic League of Professional Baseball. The team is building a Front Office driven to succeed and establish Lexington Professional Baseball as a model franchise. An Account Executive with a focus on Community Relations & Ticket Sales will play a vital role in strengthening community ties, building relationships, and driving revenue to support long-term success. The ideal candidate will excel in sales, customer service, and community engagement, embodying core values of imagination, enthusiasm, and self-confidence.
Job Type:
- Status: Full-Time / Salary & Benefits (Medical/Dental/Vision Coverage)
- Hours:
- October-March: Normal business hours with additional attendance at community and special events.
- April-September: Flexibility to work evenings and weekends, particularly during games and events.
Responsibilities:
Sales & Revenue Generation:
- Persistently sell season and group tickets through lead generation, cold calls, and client referrals.
- Make a minimum of 50 outbound sales calls daily to new leads, past customers, and single-game buyers to generate ticket revenue.
- Guide prospects through the sales cycle to convert opportunities into sales or scheduled appointments.
- Create, promote, sell, and execute a variety of group and theme nights to attract new audiences.
Community Relations:
- Serve as the team’s representative at community networking events, building meaningful connections with local organizations.
- Develop and implement strategies to foster relationships with youth sports programs, schools, civic groups, and other niche communities within the Lexington area.
- Plan and execute outreach initiatives to support community-driven partnerships and enhance the team’s visibility in the region.
- Collaborate with local organizations on community service projects, charity initiatives, and special events.
Customer Service:
- Provide exceptional service during all interactions with guests, partners, and clients, ensuring a positive and memorable experience at Legends games and non-baseball events.
- Actively seek feedback from customers and community partners to improve offerings and maintain strong relationships.
Team Engagement:
- Work closely with the General Manager and Chief Revenue Officer to achieve organizational goals.
- Participate in non-baseball events hosted at Legends Field to expand community engagement.
- Support game-day operations and promotions as needed.
Qualifications:
- Required: Minimum 2 years of sales experience.
- Preferred: Experience in Minor League Baseball or other professional sports.
- Bachelor’s degree in a related field from an accredited university or college.
- Strong interpersonal skills, a passion for community engagement, and the ability to foster lasting relationships.
Training:
All members of the Ticket Sales Department receive comprehensive training, including education on sales strategies, community engagement, and personal development. Training ensures every team member is equipped to maintain a successful career path.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
