What are the responsibilities and job description for the Food and Beverage Supervisor position at Lexington Marriott City Center?
NorthStar Hospitality, a member of the Greer Companies, is a family-owned hospitality and commercial real estate development company headquartered in Lexington, Kentucky.
Greer Companies has developed, owned and operated over 60 full service independent and national chain restaurants, and several fine casual eateries. It is also a franchisee and operator of multiple hotel chains including: Marriott, Hilton and InterContinental.
Job Summary
Assist the Food and Beverage Outlets Manager in overseeing the restaurant and bar while ensuring guests receive the ultimate dining experience. Supervises daily restaurant operations, maintains sanitation standards and assists service staff on the floor during peak meal periods. Strives to continually improve guest and grand performers satisfaction and maximize the financial performance in areas of responsibility.
Core Work Activities
- Assists servers and hosts on the floor during meal periods and high demand times.
- Handles guest problems and complaints.
- Ensures point of sale operations and cash handling practices are following according to standard operating procedures.
- Assists with corrective action to continuously improve service results.
- Assists with interviews, schedules, training, coaching and counseling, resolving problems, providing open communication, and recommending discipline when appropriate.
- Ensures staff adheres to local, state and Federal liquor laws.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on coaching.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Performs other duties as assigned and needed.
Salary : $13
