What are the responsibilities and job description for the Front Office Supervisor position at Lexington Marriott City Center?
Job description
Requirements: Marriott Supervisor Experience, plus 3 years Hotel Experience
Weekends Required*
The Lexington Marriott City Center and Residence Inn is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Front Office Supervisor to help lead and deliver a quality customer experience in our downtown, Lexington property.
The Front Office Supervisor will have the following responsibilities:
- Responsible for the efficient and professional running of the front office, including relationships with other departments.
- Ensure smooth check in and check out of all guests, through properly handling guest accounts.
- Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
- Be prepared to perform all front office functions, including front desk, AYS, and Bell staff.
- Lead by example: Provide a gracious hospitality towards all customers. Be highly familiar and adhere to all policies, procedures and standards.
- Assist all associates with questions and challenges, which might occur.
- During peak hours, be at the front desk to endure efficient and smooth service is proved to all customers.
- Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments.
- Bank out cashiers at the end of each shift according to proper cash handling procedures.
- Ensure that all Elite, VIP and repeat guests are identified, recognized, pre-blocked and special attention is brought to their reservations.
If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today!
Job Type: Full-time
Salary: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: In person
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Ability to Commute:
- Lexington, KY 40507 (Required)
Ability to Relocate:
- Lexington, KY 40507: Relocate before starting work (Required)
Work Location: In person
Salary : $18
