Business Program Manager (Hybrid)

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About Our Team

The Business Project Management Office (BPMO) provides advanced project management leadership and advisory services to the company’s most complex initiatives, ensuring successful execution. We provide rigorous project management practice, service, and deliverables for prioritized engagements and projects aligned with the critical needs of the business and external customers.

About The Role

The Business Program Manager manages key client programs and projects. Overseeing a portfolio of complex projects and programs concurrently for key customer accounts. This may involve multiple Project Managers, cross-functional teams, and several enterprise projects.

Position will be hybrid from Alpharetta, GA.

Responsibilities

• Cultivating and sustain robust working relationships and strategic partnerships with key stakeholders and customers across divisions, potentially including external customers, to enhance program effectiveness and influence.
• Handling client-facing strategic initiatives and high-impact implementations, leveraging strong communication skills, stakeholder engagement techniques, and project management principles. Maintain flexibility as priorities shift; demonstrate ability to adapt.
• Exhibiting strategic thinking by providing insights related to the customer and insurance industry that align with the critical needs of the business vertical. Promote a customer-centric, quality-oriented culture while driving measurable business results and improvements. Able to communicate and champion new ideas and challenge the status quo.
• Providing executive-level reporting on status, risk mitigation, and issue resolution to senior leadership, stakeholders, steering committees, etc., with appropriate escalation as needed.
• Working closely with the Sales team and subject matter experts from Product and Vertical organizations to curate materials, align messaging, and effectively deliver business reviews and other presentations to customer senior leadership.
• Demonstrating proficiency in all aspects of the Project Management Body of Knowledge, including identifying, analyzing, tracking, and monitoring. Have experience using Project Management tools and meet quality standards regarding the use of project artifacts and templates.
• Managing all relationships necessary to lead a successful project team, including influence without authority. Hold team members accountable. Foster a culture of Diversity, Equity, Inclusion & Belonging (DEI&B) within the team and the broader organization.
  
  

Requirements

• Minimum 10 years business-focused project/program management experience Required.
• PM certification required: PMI certification preferred. Agile Certification (CSM or PMI-ACP) preferred. Enterprise Change Management certifications preferred.
• Insurance industry experience preferred.
• Client-facing and/or consulting experience required.
• Excellent interpersonal skills, including the ability to work across a highly matrixed organization, interacting, influencing, negotiating effectively with all levels of leadership and peers.
• Successfully demonstrate leadership experience in a fast-paced environment, with frequent and substantial priority changes, challenging timelines and major resource constraints.
• Bachelor's degree required; MBA preferred.
• Travel 1-3 times per year expected.
• Able to communicate effectively with key stakeholders.
• Experience with Delivery/Collaboration Tools (Adaptive Work, JIRA, TEAMs, SharePoint)
  
  

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
  
  

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