Bowling and Arcade Maintenance Technician

Full Job Description

Are you into video games, bowling, and general repairs? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!

Industry technical experience is not required, but hands-on technical experience is required.

Hands-On repairing. Maintenance Technicians are primarily responsible for the repair and operation of pinsetters, pin spotters, automatic scoring machines, lanes and other facility equipment at the highest level of operating proficiency. Maintenance Technicians are also responsible for all the repairs and operations of an amusement arcade. His/her job is to oversee, manage, and maintain mechanical and arcade machines.

Essential Duties:

Bowling:

1. Ensures that bowling equipment is being serviced and maintained.
2. Ensures that lane maintenance and repairs on bowling lanes, pinsetters, and other bowling related equipment are being conducted and maintained.
3. Learns and implements Brunswick machine area safety procedures and standards of operation for bowling equipment, building maintenance, and preventative maintenance programs.
4. Ensures Brunswick operational compliance with appropriate laws and policies to include OSHA safety practices and procedures.
5. Identifies and suggest repairs and replacements of malfunctioning bowling equipment with final approvals from Manager/ Supervisor or Sr. General Manager as appropriate.
6. Ensures high scoring lane conditions meet and align with USBC specifications.

Amusement (Arcade):

1. Ensures that amusement arcade games are being serviced and maintained.
2. Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
3. Manages the installation, maintenance, and repairs both mechanical and circuitry issues in arcade game machines.
4. Manages the transporting of machines and ensures machines are assembled using meters, electrical parts, hand tools, and soldering irons.
5. Able to readily identify the most common problem with components like controls and audio systems.

Other:

1. Performs other maintenance and repair tasks.
2. Keeps a clean and organized workshop.
3. Ability to work varying shifts, weekends and holidays, as well as overtime to support business needs.
4. Other duties may be assigned.
5. Follows up to complete any assigned work.
6. Maintains high ethical standards in the workplace.
7. Reports all irregular issues and problems to general management for a solution.
8. Maintains good communication with all employees and outside contacts.
9. Complies and maintains the confidentiality of all company policies and procedures.
10. Responsible for maintaining a clean and safe working area.

Qualifications:

Maintenance Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. Maintenance Technicians must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience:

Two-year related experience; or equivalent combination of education and experience.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.