What are the responsibilities and job description for the Information Technology Specialist position at Lexus of Nashville?
The IT Tier 1 Technician is responsible for providing end user support and software, hardware, and network assistance for the dealership.
- Partner and communicate with store/location managers to ensure all current and future needs are taken care of and IT needs met.
- Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network.
- Resolve Network switch and connectivity issues
- Experience installing and maintaining open lot WI-FI network
- Experience with IP networked security cameras
- Experience pulling and installing CAT 6 cabling
- Experience with installation of POE security cameras with server
- Interface with infrastructure, database, and development personnel
- Communicate plan, progress, and issues in a timely manner
- Actively contribute to ongoing process improvement
- Performs other duties or special projects as assigned
- Ability to complete multiple simultaneous projects in a timely manner
- Strong communication, interpersonal, and analytical skills
- Ability and desire to provide excellent customer-service to internal customers
- Working knowledge of operating systems and applications
- Ability to work independently, onsite (not a remote position), and in a dynamic environment
- Automotive software experience a plus
- Bachelors degree in IT, engineering, computer science or a related field a plus
- Must be able to pass pre-employment screens, drug test and background test
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $45,000 - $55,000
