What are the responsibilities and job description for the Service Manager position at Lexus of Wilmington?
Join Our Team as a Service Manager at Lexus of Wilmington!
Are you a dynamic leader with a passion for delivering exceptional customer service and driving operational excellence? Lexus of Wilmington is seeking an experienced Service Manager to lead our high-performing service team. If you have a proven track record in automotive service management, a dedication to customer satisfaction, and the ability to optimize workflow efficiency, we want to hear from you!
Experience Everything MileOne has to Offer:
- Competitive salary with unlimited earning potential
- Great opportunities for career advancement
- State of the Art equipment with robust OEM support
- Positive, success driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Service Manager Responsibilities:
- Hire, motivate, mentor and train the service team
- Proactively schedule and manage a busy Fixed Operations / Service department
- Increase RO performance within the Dealership
- Maintain a positive work environment that can translate into customer satisfaction
Service Manager Qualifications:
- Minimum of 5 years of automotive management experience in the Fixed Operations / Service Department
- Strong process orientation and lane supervision skills
- Ability to multitask and follow up
- Understanding of automotive repairs
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
