What are the responsibilities and job description for the Automotive Service Advisor position at Lexus of Winter Park?
Position: Automotive Service Advisor
Join Our Elite Team and Serve the Community!
For over 25 years, we’ve proudly served our local community, and now we’re seeking professional Service Advisors to deliver a World-Class customer experience. If you thrive in a fast-paced, dynamic environment, this is your opportunity to shine!
Our two-lane Service Drive accommodates 120–160 appointments daily, making this position essential to our success.
Key Responsibilities
- Customer Engagement: Greet customers promptly and professionally.
- Vehicle Walk-Around: Conduct thorough inspections and accurately document customer concerns to ensure proper diagnostics by certified technicians.
- Communication: Keep customers informed about service requirements, costs, and completion timelines.
- Prioritization: Manage tasks effectively in a fast-paced environment, responding promptly to customer needs.
Job Requirements
- Experience: Minimum 1 year as an Automotive Service Advisor, Assistant Lane Manager, or Service Consultant.
- Software Proficiency: Tekion experience preferred.
- Professional Qualities: Demonstrates integrity, high energy, and a proven track record of exceptional customer satisfaction.
What We Offer
- Comprehensive Benefits: BCBS FL Healthcare, Dental, Vision, and 401(k).
- Additional Coverage: Life and Disability Insurance.
- Paid Time Off: Vacation days and holidays, including Christmas, Thanksgiving, Labor Day, Memorial Day, July 4th, and New Year’s Day.
- Professional Growth: Join a team that values and rewards excellence.
Note: Benefits apply to full-time associates and are subject to eligibility requirements.
Ready to make a difference in the automotive service industry? Join us and be part of a team that values integrity, professionalism, and customer satisfaction.
Apply today to become part of our Elite Team!
