What are the responsibilities and job description for the Sales Consultant position at Lexus Santa Monica?

We are seeking a highly motivated and customer-oriented individual to join the team as an Automotive Sales Consultant at Lexus Santa Monica. We welcome applicants of all experience levels. If you have strong interpersonal skills and a passion for working in a commission-based, performance-driven environment, we want to hear from you!

Apply today and take the next step in your career!

Responsibilities

The Automotive Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

Build and maintain strong relationships with customers by understanding their needs and guiding them through the sales process.
Demonstrate in-depth knowledge of vehicles and their features.
Exceed monthly sales targets through effective prospecting and lead management.
Provide top-notch customer service before, during, and after the sale.
Ensure optimal levels of customer service and client retention by promptly and effectively addressing customer complaints or concerns.
Take ownership of the customer's experience by completing additional tasks that help the dealership create a positive impression.

Qualifications

Preferred Qualifications : Bilingual in English and either Armenian or Korean.

Engage with customers and use consultative selling techniques to assist in vehicle selection.

Provide detailed product information to help customers make informed purchasing decisions.

Conduct vehicle demonstrations and test drives to highlight features and benefits.

Stay informed on industry trends and new models to effectively communicate product advantages.

Build and maintain relationships with customers for repeat business and referrals.

Use CRM software and sales tools to manage customer interactions and track progress.

Ensure high levels of customer service by promptly addressing complaints and concerns, taking ownership of the customer experience.

The ideal candidate must have a strong desire to succeed & strong negotiation skills.

Valid driver's license and acceptable driving record.

You must have or acquire a valid California Vehicle Salesperson License.

Compensation

The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commissions, overtime, etc.

Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

Benefits

Medical, Dental and Vision Plans

Short and Long-Term Disability

Paid Holidays & Paid Time Off

Paid Life Insurance

401(k) Retirement Plan

Employee Assistance Plan

Paid Training

Hiring Requirements

18 years or older required

All potential employees must pass pre-employment testing including a background check and drug screen

Salary : $150,000

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