IT Manager

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About LG Ad Solutions

LG Ad Solutions is on a mission to make TV an even better advertising medium for brands, agencies, networks, and most importantly, consumers. LG Ad Solutions combines massive-scale cross-screen TV and video inventory with advanced, real-time linear and streaming TV analytics into a simple, unified platform for marketers wanting to optimize reach, frequency, and business KPIs for their campaigns.

We are growing fast and looking for a highly motivated IT manager to lead our IT Desktop and System Administrator teams. The individual will lead these teams in supporting and managing our digital resources, including Google Workspace, Cloud Storage, SSO Deployment, Onboarding/Offboarding processes, Workstation Management, and Security Administration. They will report directly to the Director of IT & Cybersecurity.

Overview

The IT manager will oversee the company's growing and complex Corporate IT infrastructure, not only supporting local offices but supporting global remote workforce. The IT Manager will ensure smooth IT operations, resolve issues, and act as an escalation point for the Desktop Support and System Administrator teams.

Responsibilities:

• Lead and mentor the Desktop Support and System Administration teams.
• Oversee the administration, security, and optimization of corporate IT systems (Google Workspace, Atlassian, Slack, Dropbox, etc.).
• Enforce and regularly review IT policies, procedures, and best practices.
• Manage IT service requests, incidents, and escalations, ensuring their timely resolution.
• Maintain endpoint security, access control, and compliance with industry standards.
• Coordinate software deployments, updates, and patch management.
• Oversee user account provisioning, deprovisioning, and identity management.
• Monitor system performance, availability, and capacity planning.
• Manage IT asset inventory, procurement, and vendor relationships.
• Implement and maintain backup, disaster recovery, and business continuity plans.
• Ensure compliance with regulatory, privacy, and security frameworks (SOC2, GDPR, CCPA, HIPAA).
• Oversee and provide technical guidance and support for IT projects and infrastructure improvements.
• Collaborate with other departments to align IT services with business needs.

Qualifications

• Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).
• 5 years of experience in IT support and system administration, with 2 years in a leadership role.
• Strong knowledge of Google Workspace, Atlassian, Slack, Dropbox, and similar corporate IT tools.
• Experience managing endpoint security, MDM, and access control solutions.
• Familiarity with identity and access management (IAM) best practices.
• Proficiency in troubleshooting Windows, macOS, and mobile devices.
• Understanding of networking concepts (DNS, VPN, firewalls).
• Experience with Incident Response, Business Continuity, and Disaster Recovery.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong communication, leadership, and problem-solving skills.
• Familiarity with scripting and automation (PowerShell, Bash, Python) is a plus.
• Familiarity with cloud computing services (AWS, GCP) is a plus

Preferred

• Experience with compliance, privacy, and security frameworks (SOC2, ISO 27001, GDPR) is preferred.
• Experience with JAMF and Intune is preferred.
• Experience with Google Workspace is preferred.
• Experience with supporting remote workforce is preferred.

LG Ad Solutions provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@lgads.tv to let us know the nature of your request.