What are the responsibilities and job description for the DirectView LED (DVLED) - Field Engineer position at LG Electronics?

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

What we can offer :

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success

The Opportunity :

The DVLED Field Engineer is a key role within the DVLED Installation Solutions team. In this role you will be responsible for the hands-on installation, configuration, and troubleshooting of advanced AV systems, with a particular focus on direct-view LED installations and large-scale projects. This position requires extensive technical expertise, leadership abilities, and a strong commitment to delivering high-quality, reliable AV solutions. As a Field Engineer you will lead on-site installation teams, work closely with Project Manager(s), and ensure that all aspects of the AV integration meet client specifications and industry standards.

Responsibilities :

Installation & Configuration :

Lead the installation of direct-view LED displays, video walls, and other advanced AV systems, ensuring precision and adherence to design specifications.
Configure AV systems, including LED control / video processors, and AV components, to achieve optimal performance.
Perform system testing and commissioning to verify functionality and ensure client satisfaction.

Project Leadership :

Oversee and mentor technicians and installation teams on-site, providing guidance and technical support as needed.

Coordinate with Project Manager and Solution Enablement team, sub-contractor, and supplier(s) to ensure smooth execution of large-scale projects.

Manage on-site logistics, including equipment delivery, setup, and troubleshooting, to keep projects on schedule.

Troubleshooting & Maintenance :

Diagnose and resolve technical issues during installation and post-installation, ensuring minimal disruption to project timelines.

Perform routine maintenance and provide technical support for installed AV systems, including direct-view LED displays.

Document issues and solutions, providing detailed reports to Project Manager(s).

Quality Control & Compliance :

Ensure that all installations meet or exceed industry standards, including safety regulations and best practices for AV integration.

Conduct quality control checks at various stages of installation to ensure accuracy and reliability.

Ensure compliance with all relevant codes, standards, and manufacturer guidelines.

Client Interaction :

Communicate directly with clients on-site to address questions, provide updates, and ensure their needs are met.

Provide training to clients on system operation and maintenance, ensuring they are comfortable with their new AV systems.

Represent the company professionally and uphold a high standard of customer service.

Documentation & Reporting :

Maintain accurate records of installation activities, including equipment used, system configurations, and any issues encountered.

Assist in the creation of as-built documentation, including diagrams and manuals for client reference.

Report project progress, challenges, and solutions to Project Managers and other stakeholders.

Qualifications / Education / Experience :

Minimum of Associate Degree in Electronics, Electrical Engineering, or equivalent experiences

5 years of experience in AV systems integration, with a strong focus on direct-view LED installations and large-scale projects.

Extensive knowledge of AV equipment, including direct-view LED displays, video processors, control systems, and audio systems.

Proficient in reading and interpreting technical drawings, schematics, and installation plans.

Strong problem-solving skills and the ability to troubleshoot complex AV systems.

Excellent leadership and team management skills, with the ability to supervise and mentor junior technicians.

Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.

Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.

Proficiency with AV software and tools, including control system programming and video processing.

Preferred Certifications :

Certified Technology Specialist (CTS)

CTS-I (Installation)

Direct-View LED Manufacturer Certifications (e.g., from Barco, Samsung, Leyard, etc.)

OSHA 30-hour Certification

Physical Requirements :

Ability to lift and carry equipment up to 50 lbs.

Ability to work at heights, including on ladders, scaffolding, and lifts.

Willingness to travel to job sites, which may include extended stays depending on project location.

LI-TF1

Recruiting Range

67,000-$84,000 USD

Benefits Offered Full-Time Employees :

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

Performance based Short-Term Incentives (varies by role).

Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.

Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

Group Rate Life and Disability Insurance.

Benefits Offered Temporary / Contractors :

Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Salary : $67,000 - $84,000

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DirectView LED (DVLED) - Field Engineer

What are the responsibilities and job description for the DirectView LED (DVLED) - Field Engineer position at LG Electronics?

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