What are the responsibilities and job description for the Revenue Cycle Management Professional position at LG Electronics?
About Us
LG Electronics is a global leader in technology, committed to creating innovative solutions for a better life. Our brand promise, 'Life's Good,' embodies our commitment to ensuring a happier life for all. With a rich history spanning over six decades and a global presence in over 290 locations, we offer a diverse portfolio of Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.
Our Mission
We strive to make Life Good for Everyone by providing competitive compensation packages and fostering a positive work environment. Our management philosophy, 'Jeong-do Management,' embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management,' these values shape our corporate culture, fostering creativity, diversity, and integrity.
The Role
Requirements
LG Electronics is a global leader in technology, committed to creating innovative solutions for a better life. Our brand promise, 'Life's Good,' embodies our commitment to ensuring a happier life for all. With a rich history spanning over six decades and a global presence in over 290 locations, we offer a diverse portfolio of Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.
Our Mission
We strive to make Life Good for Everyone by providing competitive compensation packages and fostering a positive work environment. Our management philosophy, 'Jeong-do Management,' embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management,' these values shape our corporate culture, fostering creativity, diversity, and integrity.
The Role
- Reconcile AR accounts by identifying orders and their matching payments.
- Verify and process refunds for duplicated charges.
- Monitor and re-process uncaptured payment transactions.
- Process refunds on return credit memos.
- Match and offset return/replacement orders.
- Communicate with 3rd party service providers for dispute processes.
- Dispute merchant chargebacks with supporting documents.
- Report to management on collection/dispute status.
Requirements
- Bachelor's degree or High School Degree with 2 years of relative work experience.
