What are the responsibilities and job description for the Account Manager / Client Relationship Manager position at LGC Hospitality?
Job Title: Account Manager - Hospitality Staffing
Location: Cleveland, OH (with travel within a 1-2 hour radius)
Overview:
The Client Relationship Manager works closely with the Sales Manager to build strong client relationships, ensure satisfaction, and drive growth. This role involves regular check-ins, problem-solving, and identifying upselling opportunities.
Key Responsibilities:
- Collaborate with the Sales Manager to create a quarterly prospect plan.
- Conduct client reviews and suggest improvements.
- Build strong relationships with clients and ensure satisfaction.
- Educate clients on policies and keep them updated on order status.
- Collect client contact and billing information.
- Address client concerns and resolve issues quickly.
- Oversee staffing and ensure quality service.
Qualifications:
- Strong communication and relationship-building skills.
- Problem-solving abilities and attention to detail.
- 3 years in client management or a related role.
- Experience with staffing and payroll policies is a plus.
Education:
- Associates Degree preferred.
How to Apply:
To be considered for an interview, please submit your resume detailing your qualifications and experience. We perform background checks, drug testing, and reference checks as part of our hiring process.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $22