Operations Manager

About This Role:

LGCY Power will rely on the experience of the Operations Manager to assist in developing a culture of safety, responsibility, appreciation, and quality service in our pursuit of setting the industry standard for solar installation. A successful Operations Manager will act as a business professional who ensures everything runs smoothly from one day to another while maximizing processes and procedures and works to meet customer expectations in terms of cost-effectiveness. The operations manager will oversee operational activities at every level and strategize process improvements to ensure efficiency and profitability.

Hiring multiple candidates. The ideal candidate(s) will be located near Stroudsburg and Imperial, PA.

Key Responsibilities:

• Effectively communicate with install partners to ensure each job meets LGCY standards in a timely manner
• Represent LGCY Power in a professional and respectful manner by creating a high-quality experience through all interactions
• Promote a culture of safety through continued training and conducting safety and efficiency check-ins with all safety-sensitive employees
• Conduct on-site and off-site quality assurance review
• Reviewing install partner's day-to-day operations for project acceptance, installation, inspection, and homeowner satisfaction
• Train install partners on accurately uploading pictures and customer profiles into LGCY databases
• Review plan sets and address any discrepancies
• Act as main point of contact for all field related issues and resolution
• Reviews upcoming schedule and accurately plans for upcoming material needs in advance
• Create a positive customer experience by managing and addressing any in-field customer facing issues
• Effectively communicate job and employee needs with leadership
• Ensures all operations are carried on in an appropriate, cost-effective way
• Improves operational management systems, processes and best practices
• Helps the organization’s processes remain legally compliant
• Formulates strategic and operational objectives
• Assists with recruiting, training and supervising staff
• Actively examines ways to increase quality of customer service
• All other duties as assigned by the operations management team

Qualifications:

• Highschool diploma or equivalent required
• 4 years of prior solar/roofing/electrical experience
• 3 years of leadership and management experience is required
• Keen attention to detail and accuracy
• Excellent written and verbal communication skills
• Exceptional critical thinking skills
• Strong mechanical aptitude
• Valid driver's license and a satisfactory driving record according to company policy
• Reliable transportation
• Ability to interpret plan sets

Preferred Knowledge, Skills and Certifications:

• Local electrical apprenticeship registration
• OSHA 10
• Enphase experience/certifications
• NABCEP PV Pro
• National Electric Code knowledge
• Knowledge of local AHJ/Utility requirements
• First Aid & CPR

Physical Requirements:

• Ability to lift 50 lbs.
• Ability to withstand heights, climb ladders and be on roofs
• Ability to bend, squat, stretch and lift
• Ability to work in all weather and climates
• Ability to work in confined spaces, such as attics

Schedule:

• Monday-Friday
• Weekends may be required
• Workdays and start times are subject to change dependent on business needs, weather & additional requirements

What We Offer:

• Bonus potential
• 401(k) option with employer match
• 8 Paid holidays
• Attractive benefits package including health and dental coverage
• Opportunity for career development and advancement with a rapidly growing company
• High-energy, fun, and friendly culture

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same.

LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.

Applicants being considered for hire must pass a drug test after receiving an offer of employment for this safety-sensitive position. Refusal to submit to testing will result in disqualification of further employment consideration.

LGCY Power will check the motor vehicle records as part of the pre-employment screening process when driving is an essential job function or when a rental car may be needed for business travel purposes. The applicant's job offer is contingent on eligibility under the company policy.

LGCY Power uses the E-Verify employment verification program.