Account Manager

LGG INDUSTRIAL

LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.

Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit www.lggindustrial.com

Role Profile

Position : Account Manager

Job Location : St Louis

Job Type : Full-Time

Status : Exempt

Summary of the Role

The function of the Account Manager is to successfully develop and strengthen LGG Industrial relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic customers in designated territories.

Responsibilities

Must maintain 100% commitment to safety policies and procedures

Promotes and sells company products, systems, and services to new and existing customers

Develops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and sales

Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtual

Collaborates with internal business partners to provide value added solutions that make a material impact for our customers while driving profitable revenue

Partners with internal teams to maintain accurate data and efficiencies

Provides consistent communication with customers to include business reviews, order status, pricing, on time delivery etc.

Occasional customer support after traditional business hours as appropriate

Optimizes CRM utilization for pipeline management and consistent call note activity

Skills and Abilities

Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner

Strong organizational and communication skills, above average mechanical aptitude, and the ability to interaction with a diverse customer base

Presentation skills with ability to read audience and tailor message to its needs

Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel

Strong mechanical aptitude with the ability to successfully operate tools and machinery

Minimum Qualifications

Must have either 2 years of sales, service, and / or industrial distribution experience or a college degree in Industrial Distribution or related degree program

Must have valid drivers license

Background checks and drug screening may be required (as warranted by Company and / or Customer requirements in working on-site)

Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner

Strong organizational and communication skills, above average mechanical aptitude, and the ability to interaction with a diverse customer base

Ability to ascend and descend ladders, to move between and underneath equipment in small spaces

Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals

Ability to travel within assigned territory, which would include automobile and / or airplane plus overnight travel

Available to work occasional nights and weekends

Preferred Qualifications

3-7 years of proven outside industrial sales experience

University degree in engineering, business or related area of study preferred; will consider equivalent work experience

Ability to use sales process to uncover customer objections / concerns, and determine appropriate solutions

Product knowledge in hose, gasket and conveyor systems a plus

Total Rewards

Competitive compensation plan

Health Benefits : medical, dental, vision, short term and long-term disability available 1st of month following the date of hire

401k with company match

Paid vacation, holidays and sick time

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.

Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.

We will be accepting applications for this role through November 22, 2024.