What are the responsibilities and job description for the Customer Service Rep-Inside Sales position at LGS Technologies?
Job Title: Customer Service Representative (Inside Sales)
Location: Lancaster, Texas (Dallas-Fort Worth area)
Company: LGS Technologies – A Family-Owned USA Custom Manufacturing Leader
Join Our Growing Team!
Are you a detail-oriented and customer-focused professional looking for an opportunity to grow in a dynamic manufacturing environment? LGS Technologies, a trusted name in custom manufacturing for over 71 years, is seeking a Customer Service Representative (Inside Sales) to support our sales team, manage customer relationships, and ensure smooth order processing.
What You’ll Do:
- Build and maintain strong relationships with customers, ensuring they are aware of LGS Technologies' capabilities.
- Assist Outside Sales Representatives in achieving new business development goals.
- Follow up on quotes within one week of issuance and maintain accurate records.
- Respond to customer inquiries related to orders, deliveries, quality, and documentation within 24 hours.
- Review customer purchase orders and coordinate with purchasing, scheduling, production, and shipping to meet delivery objectives.
- Assists sales team and quality on compiling data to quickly disposition the CCRs and MRBs.
- Provide timely updates on orders, pricing, and availability.
- Ensure all order entries are processed within 24 hours of receipt.
- Monitor and manage finished goods inventory alongside the sales team.
- Collaborate with internal teams to streamline operations and enhance customer satisfaction.
Why You’ll Love It Here:
- Be Part of a Legacy – Join a company with a strong reputation in custom die-cutting, water jet cutting, laser cutting, and CNC machining.
- Supportive Team Culture – Work in a collaborative, family-oriented environment where your contributions matter.
- Growth Opportunities – We invest in training and development to help you succeed.
- Comprehensive Benefits – Enjoy health insurance, 401 (k)/ROTH plan, Vacation time off, and more!
How to Apply:
Ready to make an impact? Submit your application today and join LGS Technologies in delivering quality solutions that drive success for our customers. Let’s build the future together.
Apply Now!
LGS Technologies is an equal opportunity employer. We encourage applications from all qualified individuals.