What are the responsibilities and job description for the Business Manager Hospice position at LHC Group?
Summary
We are hiring for a Business Manager.
At Christus Hospice in Corpus Christi, TX, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
*Responsibilities for Internal Candidates
The Hospice Business Manageris responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency.
- Coordinates with appropriate parties to ensure agency patient billing data is captured and processed timely.
- Responsible for overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations.
- Manages non-clinical staff (as applicable to location) and manages all non-clinical workflow and processes in the office. This includes providing input into hiring, disciplinary, and separation decisions.
- Responsible for managing the payroll process within the agency, including following all LHC Group wage and hour policies and procedures, as well as all applicable state and federal regulations.
- Responsible for processing and ensuring successful & timely onboarding and training for all new agency employees/contractors/students.
Responsibilities
- Coordinates with appropriate parties to ensure agency patient billing data is captured and processed timely.
- Responsible for overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations.
- Manages non-clinical staff (as applicable to location) and manages all non-clinical workflow and processes in the office. This includes providing input into hiring, disciplinary, and separation decisions.
- Responsible for the procurement and cost-effective inventory control of goods and services utilized by the facility (ex. medical supplies, DME use, office supplies, and contracted services) within budgeted guidelines and in collaboration with the clinical manager.
- Manages incoming, outgoing, and interoffice mail.
- Uploads patient information in the patient's medical record on a daily basis.
- Participates in implementing and managing quality assurance and performance improvement plans and initiatives within the agency.
- Coordinates, manages, and completes administrative support for workflow and interdisciplinary team meetings.
- Responsible for managing the payroll process within the agency, including following all LHC Group wage and hour policies and procedures, as well as all applicable state and federal regulations. Performs regular reviews and audits of compensation practices, provides training to staff as needed, and notifies leadership immediately of any discrepancies or payroll concerns.
- Responsible for processing and ensuring successful & timely onboarding and training for all new agency employees/contractors/students. This includes all new hire paperwork such as demographics and employment eligibility (to include drug screening, reference check, and background searches) on an as needed basis. It also includes ensuring all ongoing trainings are completed timely by all staff.
- Completes assigned competencies monthly via LHC’s learning platform (iTrain), and attends in-services as required.
- Maintains strict adherence employee & patient confidentiality on a daily basis.
- All other duties as assigned.
Creates a welcoming environment for visitors and employees to be productive and satisfied.
Ensures timely & proper processing of paperwork related to injury and accident logs.
Assists the clinical director with preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions to drive financial performance.
Education and Experience
- At least 3 years of healthcare experience, or 3 years of experience in an office administration role.
- Demonstrates strong organizational, written, and verbal communication, and time management skills.
- Demonstrates computer proficiency to include Microsoft Office suite.
- Demonstrates ability to work independently.
- Demonstrates strong process and people leadership abilities.
- Experience with payroll process, supply management, and basic financial knowledge preferred.
Company OverviewLHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
CHRISTUS Hospice and Palliative Care SPOHN a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
