What are the responsibilities and job description for the Intake Coordinator position at LHC Group?
Summary
We are hiring an Intake Coordinator.
At Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
As an Intake Coordinator, you can expect:
- flexibility for true work-life balance
- opportunities for career growth
- the ability to build trusted nurse-patient relationships
- employee-focused wellness and support programs
If you love healthcare and want to strengthen your experience, this is a great opportunity for you.
Responsibilities
- Answers phones and appropriately triages phone calls to Intake Team.
- Effectively communicates patient/referral information to appropriate Intake staff and branches.
- Obtains demographic and clinical information from clients, physician’s office and other referral sources to compile referrals.
- Coordinates communication of referral information with Intake Specialist RN.
- Maintains a call log for all incoming calls.
- Faxes signed referrals to appropriate county/parish offices, DME, private duty, etc.
- Verifies new referring physician licenses on referrals taken in department.
- Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
- Obtains authorization for visits from insurance or Medicaid on EPSDT patients as appropriate. Updates insurance case manager on patient status and need for additional visits throughout the episode of care.
Education and Experience
- High School Diploma/GED
- Minimum of two years insurance/medical billing.
