What are the responsibilities and job description for the Intake Coordinator position at LHC Group?
Summary
We are hiring an Intake Coordinator.
At Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
As a member of our team, you can expect:
- flexibility for true work-life balance
- opportunities for career growth
- employee-focused wellness and support programs
Responsibilities
- Fields incoming referrals and monitor all channels for referrals, including phone, e-mail, faxes and EMR, and respond in a timely manner.
- Communicates with all outside agencies to address any concerns with the referral process.
- Identifies and informs prospective patients and their families about the nature of ACHC’s services and set expectations for the delivery of those services; updates referral sources on status of referrals.
- Assesses new patient criteria for interested patients, including whether or not they are in a qualified area, have acceptable insurance and are either homebound or home limited.
- Initiates new patient protocol and schedules first appointment with provider for qualified new patients; enters all patient data into electronic medical records (EMR) and updates provider.
Education and Experience
Education Requirements
- High School Diploma or GED
- 2 years of Healthcare Industry related experience
