What are the responsibilities and job description for the Revenue Cycle Supervisor position at LHC Group?
Summary
We are hiring for a Revenue Cycle Supervisor at our Louisville, KY Home Office!
LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve, it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
The Revenue Cycle Supervisor serves an integral role within our Revenue Cycle department at our Louisville, KY Home Office.
Responsibilities
- Accountable and responsible for the timely and accurate preparation and submission of all claims to appropriate pay sources on a regular basis.
- Ensures compliance with company, departmental, and regulatory policies and procedures. Responsible for coordinating disciplinary actions for broken polices, on an on-going basis.
- Accountable and responsible for the timely and successful follow-up of all outstanding account balances on regular basis.
- Develops and manages an established closing schedule and other guidelines/policies and procedures to facilitate billing timeliness on regular basis.
- Manages the utilization of accounts receivable reports to monitor account balances and establish priorities for collection activities on a regular basis.
- Maintains appropriate billing records to meet legal and regulatory requirements.
- Supervises assigned billing and collections personnel; ensures appropriate staffing levels; completes scheduled performance evaluations.
- Assists in the development and/or revision of departmental job descriptions, duties, and operating procedures.
- Oversees the day-to-day workflow of the Department and sets priorities for staff.
- Assists in the development and implementation of procedures to facilitate efficient workflow/paper flow in the Department.
- Acts as a resource to assigned staff for problem solving difficult accounts, information system issues, and specific training needs. Facilitates training programs.
- Ensures timely tracking of payer changes and keeps appropriate staff notified of changes and/or updates on a regular basis.
- Manages the posting and reconciliation of third party payments received.
- Ensures daily and monthly reconciliation of cash posted to cash deposited; resolves any outstanding reconciling items.
- Prepares any statistical reports as requested by supervisors or upper management on an as needed basis; submits timely.
- Maintains a working knowledge of all billing policies, rules and regulations, updates appropriate staff of changes in the insurance industry.
- Acts as a liaison with assigned/select pay sources.
- Maintains a working knowledge of all Revenue Cycle Management computer systems; acts as a liaison with the software vendor(s) and communicates updates/revisions to appropriate staff.
- Trains appropriate staff on new software/hardware features; reviews staff understanding/working knowledge of changes.
- Represents Revenue Cycle Management and actively participates on various external and internal forums, teams, and audits as needed.
- Ensures that problem-solving occurs at the lowest level possible with positive outcomes.
Education and Experience
- Formal Education: Associate Degree or certification equivalent
- Experience: 3 years
- License, Registration, and / or Certification Requirement: No
- Associate degree or certification in business related field required.
- Bachelors degree in business or related field.
- Two years of supervisory experience.
- Three years of medical revenue cycle management experience.
- Experience with the management of computerized billing systems.
- Working with PC based software programs.
- Excellent organizational and analytical skills.
- Excellent interpersonal skills.
- Positive customer relations skills.
- Ability to work effectively as a member of interactive teams.
- Excellent oral and written communication skills.
- Knowledge of rules and regulations governing third party payors.
- Knowledge of Generally Accepted Accounting Principles (GAAP).
Company Overview
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
LHC Group Inc Home Office a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
